Central Scheduling Coord

New London, CT
Oct 17, 2018

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Job Description

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values-integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.
EEO/AA/Disability/Veteran
Summary:
Coordinates The Scheduling Of Outpatient Client Appointments In A Positive And Effective Manner.
Responsibilities:
  • 1. Shows Courtesy, Respect And Dignity In All Customer Interactions And Shows Organizational Support
  • 2. Maintains At All Times Patient Privacy And Confidentiality.
  • 3. Obtains Necessary Documentation For Insurance And Pre-Certification. Stays Current And Demonstrates A Working Knowledge Of Existing Insurance Requirements.
  • 4. Performs All Tasks Related To Operations In Scheduling Office As Needed To Ensure Efficient Office Operations.
  • 5. Sets Up, Organizes And Maintains Ongoing Systems, Ie. Files, Reports, Record Keeping Systems To Ensure Efficient Operations.
  • 6. Completes Activities Within Assigned Time Frames.
  • 7. Exhibits Ability To Prioritize Activities.
  • 8. Consistently Communicates With Service Departments To Meet The ?Out Of The Norm? Needs For Patients And Requesting Physicians.
  • 9. When Required, Assists Other Staff Members During Peak Times.
  • 10. Has Knowledge Of Procedures Performed In All Departments Supported By The Radiology Scheduling Service.
  • 11. Accurately Schedules Single/Multiple Procedures Requested For An Individual Patient As Specified By Department Requirements.
  • 12. Meets Performance Expectations For Customer Serviced, Teamwork, Resource Utilization, And Staff And Self Development As Outlined In Performance Review.
  • 13. Provides Other Duties As Assigned Or Directed To Ensure Smooth Operations Of The Department.
  • 14. Population Served
  • 15. Newborn (Birth ? 1)
  • 16. Pediatric (1 ? 12)
  • 17. Adolescent (13 ? 18)
  • 18. Adult (19 ? 64)
  • 19. Geriatric (65yrs +)
  • 20. All
  • 21. Not Applicable
  • 22. Qualifications/Requirements
    Other information:

    EDUCATION:

    High School Diploma Required/Associate?S Degree With Medical Terminology Preferred.

    EXPERIENCE:

    One To Three (1-3) Years Experience In A Medical Setting; Medical Terminology, Computer/Keyboarding Experience; Scheduling And/Or Registration Experience Required.


    SPECIAL_SKILLS:

    Excellent Proven Communication Skills For Physician, Patient, Employee And Managerial Interaction. Ability To Use Independent Judgment With Minimum Supervision.

    ACCOUNTABILITY:

    Operations Of Computers Utilizing Meditech And An Array Of Scheduling Systems (How To Schedule/Cancel/Edit/Print Cases); Voice Mail, Phone, Fax, Printer, Copier, Medical Terminology, On-The-Job Training.

    COMPLEXITY:

    PHYSICAL_DEMAND:

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    Job Info

    Job: 183

    Department: Central Scheduling
    Category: Non - Clinical Other
    Status: Per Diem
    Shift: AS NEEDED
    Hours: 0.00