Pastoral Care Associate-ED

Bridgeport, CT
Nov 2, 2018

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Job Description

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values-integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.
EEO/AA/Disability/Veteran
Summary:
Provides direct pastoral care to the Emergency Department's patients/families/staff to address the spiritual factors which impact their healthy functioning and/or recovery. Communicates effectively with other hospital staff and community clergy about ongoing pastoral needs. Essential duties and responsibilities include the following. Other duties may be assigned.
Responsibilities:
  • 1. Provides appropriate ministry to patients and their families, caregivers and visitors.
  • 1.1. Provides the ministry of "presence" to promote a calm and compassionate atmosphere within the department.
  • 1.2. Rounds frequently throughout all areas of department to meet patients and their visitors and to apprise them of chaplain's presence and availability for support and assistance.
  • 1.3. Provides comfort and compassion through hospitality, prayer and personal support.
  • 1.4. Provides oppportunities to discuss personal, spiritual or emotional issues related to their particular situations as part of their unique coping/recovery/healing process.
  • 1.5. Assesses pastoral needs and provides counseling and/or referrals within scope of competency and practice.
  • 1.6. Responds to requests for assistance and/or intervention within scope of competence.
  • 2. Provides appropriate ministry to and maintains effective, open communication with all members of the health care team and other department staff.
  • 2.1. Functions as an active, contributing member of an inter-disciplinary team, as measured by supervisory observation and feedback.
  • 2.2. Demonstrates collaboration with other disciplines in service provision, as measured by supervisory observation and feedback.
  • 2.3. Interacts with co-workers, physicians, other departments and other team members in a professional, positive, cooperative manner as measured by supervisory observation and feedback.
  • 2.4. Responds to requests for assistance and/or intervention within scope of competence.
  • 2.5. Maintains necessary written and verbal communications with department supervisors.
  • 3. Develops and maintains positive working relationships with community, clergy and resource organizations to aid patients and/or families in coping/recovery/healing.
  • 3.1. Facilitates integration of community clergy in delivery of pastoral services to patients/families/visitors within the Emergency Department, as measured by supervisory observation.
  • 3.2. Identifies gaps in services and participates in the developing access to community resources and solutions.
  • 3.3. Develops relationships with social service providers in order to offer options to patients as part of their coping/recovering/healing process, as measured by supervisory observation and feedback.
  • 4. Expands professional competency through participation in ongoing training activities.
  • 4.1. Attends select training programs in such areas as pastoral care, ethics, crisis intervention, and program development as measured by supervisory observation.
  • 4.2. Participates in appropriate training and management programs provided by the hospital as observed by supervisor.
  • 4.3. Maintians good standing and participation in own religious denomination as observed by supervisor.
  • 5. Promotes and maintains positive customer relations.
  • 5.1. Demonstrates courteous, helpful and professional manner towards patients and visitors as observed by supervisor and as indicated by feedback.
  • 5.2. Demonstrates patients' right to privacy as observed by supervisor.
  • 5.3. Accurately explains resources available to patients and visitors.
  • 6. Complies with hospital-wide standards of practice in the following areas.
  • 6.1. Maintains confidentiality of patients' information and hospital records as measured by supervisory observation.
  • 6.2. Attends and participates in mandatory in-services and consistently follows proper safety and emergency policies and procedures as measured by supervisory observation and feedback.
  • 6.3. Provides notification of unscheduled absences or tardiness in accordance with established department procedure as noted by supervisor.
  • 6.4. Demonstrates willingness and flexibility to accept additional duties and responsibilities as needed and/or assigned as measured by supervisory observation and feedback.
    Other information:

    EDUCATION:
    Bachelors degree in Theology, Religious or Pastoral Studies or related field required. Master's degree in Theology, Religious or Pastoral Studies, or related field preferred.
    Minimum of 2 units of ACPE-approved Clinical Pastoral Education preferred.
    EXPERIENCE:
    At least one year of supervised pastoral/spiritual care experience within a hospital or comparable setting
    SPECIAL_SKILLS:
    Able to respond appropriately and effectively in crisis situations.
    ACCOUNTABILITY:
    Maintains good standing with denominatinor faith group, whether ordained, lay or professed.
    COMPLEXITY:
    Makes assessments regarding the manner and level of pastoral care and/or intervention equired in diverse situations.
    Attentive to and creative in the development of best practices which can enhance the care provided to patients, visitors and staff.
    Actively engages with supervisor and other ED staff chaplains in planning, scheduling, decision-making and problem-solving.
    PHYSICAL_DEMAND:
    While performing the duties of this job, the employee is regularly required to walk,sit, talk and and listen for extended periods of time and to move often from one assignment to another. Some lifting and carrying may be required. The noise level in the work environment is usually moderate.
    Incumbent as well as external and internal applicants who become disabled must be able to perform the essential job functions with or without the assistance of reasonable accommodation as determined on a case by case basis.

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    Job Info

    Job: 2857

    Department: Emergency Department
    Category: Non - Clinical Other
    Shift: AS NEEDED
    Hours: 0.00

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