To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values-integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.
Supervises technical and clerical personnel in specimen processing, test analysis, and reporting of results. Troubleshoots and problem solves department issues on the off shifts. May step in to perform testing as needed. Essential duties and responsibilities include the following. Other duties may be assigned as required.
Responsibilities: 1. Directs the management of the evening and night shifts. 1.1. Enforces technical and administrative policies and procedures per professional and hospital standards. 1.2. Prepares for, participates in and complies with inspections by regulatory agencies as observed by managers. 1.3. Communicates department and hospital policy in a clear and supportive manner. 1.4. Provides both positive feedback and constructive criticism to staff as required as observed by managers. 1.5. Facilitates shift to shift changeover. 1.6. Uses Kronos scheduler and assigns daily work schedule for evening and night shifts. 1.7. Maintains staffing levels to assure turnaround time targets are met. 1.8. Assures the efficient management of workflow as observed by the managers. 1.9. Oversees the generation of all test results. 1.10. Conducts and reviews all quality control activities for the evening and night shift 1.11. Trains staff and conducts competency testing of all evening and night shift staff. 1.12. Completes performance evaluations for evening and night shift with input/feedback from Managers. 1.13. Assists in the resolution, clarification, reaffirmation of results that are clinically difficult or not fitting the norm as observed by the managers 1.14. Coordinates emergency response for laboratory during off-shifts. 1.15. Maintains laboratory safety standards on the off-shifts. 1.16. Performs audits of manual entry of results. 2. Collaborates with management staff for departmental advancements. 2.1. Recommends supply and equipment upgrades, enhancements and changes as observed by manager. 2.2. Attends and participates in monthly management and staff meetings as observed by manager. 2.3. Suggests changes to department workflow and department design. 2.4. Assists manger with procedure and policy updates. 2.5. Participates in the validation process of new tests. 3. Directs all problem solving activities on the evening and night shift. 3.1. Works directly with clinicians to resolve issues as required as observed by managers and based on feedback from the clinicians. 3.2. Troubleshoots technical departmental problems as they occur as observed by managers. 3.3. Works to identify and resolve personnel problems. 3.4. Participates in the Quality Assurance program as required as observed by managers. 4. Performs all testing and related calculations. 4.1. Organizes workload, minimizing specimen processing delays and maximizing efficiency as observed by managers. 4.2. Responds to changes in work demands, as necessary; continually uses time to the department's advantage as observed by manager and feedback. 4.3. Analyzes specimens with accuracy and precision as observed by managers. 4.4. Performs tests within established turnaround times as observed by managers. 4.5. Completes assigned work. Acts as a member of the team, providing assistance to others, especially during shift transitions as observed by managers 5. Evaluates and reports results. 5.1. Demonstrates an appropriate level of understanding of scientific aspects of laboratory testing as observed by manager. 5.2. Utilizes a broad laboratory base of knowledge to correlate data and reviews for unusual or unreasonable results according to established laboratory policies as observed by manager 5.3. Clearly communicates test problems and critical results to appropriate hospital personnel. 5.4. Recognizes and communicates to manager actual or potential problems in testing situations and instrumentation and takes an active part in constructive resolutions as noted by manager. 5.5. Correlates laboratory methods, procedures and patient test results with age-specific population criteria, i.e. geriatrics, adults, pediatrics and neonates. 5.6. Follows protocol for running controls, documents and accepting/verifying results according to established procedures as documented and observed by manager. 5.7. Performs test correlations, calibration verifications and linearity studies as required by regulatory agencies. Other information:
Bachelor of Science in Medical Technology or Clinical Laboratory Science
6 years experience in laboratory science and a minimum of 2 years lead technologist / supervisory experience.
ASCP or equivalent certification MLS or MT
Must be tested for colorblindness and be able to make necessary accommodations to perform testing accurately.
Must manage the shift in the absence of a higher level of management. Must maintain registered status.
Coordinates scheduling to ensure continuous coverage and uninterrupted service. Provides training and technical assistance to assigned staff. Participates in employee selection process and conducts performance appraisals.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee frequently is required to sit and reach with hands and arms. The employee is occasionally required to stand, walk, climb or regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. The employee is frequently exposed to moving mechanical parts, fumes and airborne particles. The employee is occasionally exposed to toxic or caustic chemicals. The noise level in the work environment is usually moderate.
Incumbents as well as external and internal applicants who become disabled must be able to perform the essential job functions with or without the assistance of reasonable accommodation as determined on a case by case basis.