Adm Ward Sec MCU

New London, CT
Dec 15, 2018

Share:

Job Description

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values-integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.
EEO/AA/Disability/Veteran
Summary:
The unit coordinator/secretary through communication, requisitioning and management of supplies and equipment, coordinates the activities of the nursing staff, the patient, the physician, other hospital departments and visitors. He/she performs general receptionist and clerical duties in order to facilitate efficient functioning of the nursing unit.

Responsibilities:
  • 1. Essential Functions
  • 1.1. Demonstrates the skills and judgment necessary to facilitate efficient functioning of the nursing unit. .
  • 1.2. Assists the Nurse Manager, Clinical Coordinator or Charge Nurse in maintaining smooth and efficient flow of patient information.
  • 1.3. Assists the Nurse Manager, Clinical Coordinator or Charge Nurse in effective (non-nursing management) of unit activities. .
  • 1.4. Acts as unit receptionist, answers telephone in a courteous and timely manner provides direction to patient?s families, visitors and staff in a courteous manner. Ensures messages and reports are relayed to the proper individuals quickly and accurately
  • 2. Essential Functions ( continued)
  • 2.1. Assumes the responsibility for the maintenance of patient records on assigned unit.
  • 2.2. Performs other duties as assigned or directed to ensure the smooth operation of the department to provide quality patient care.
  • 2.3. Adheres to The Westerly Hospital policies and procedures
  • 2.4. Adheres to the hospital exposure control plans/blood-borne and airborne pathogens
  • 3. Staff/Self Development
  • 3.1. Acts as a resource and role model
  • 3.2. Attends all required safety training programs and can describe his or her responsibilities related to safety of the organization and specific job related hazards.
  • 3.3. Takes initiative to keep informed and updated on department and hospital information by attending staff meetings, checking e-mails, and department posting.
  • 3.4. Actively participates in training and educational activities for one's own development.
  • 4. Staff/Self Development (continued)
  • 4.1. Actively participates in training and educational activities for other staff members
  • 4.2. Functions as a preceptor to new staff. Gives constructive and timely feedback to the orientee.
  • 4.3. Participates in quality improvement activities
  • 5. Customer Service
  • 5.1. Demonstrate a high level of respect, dignity compassion and professionalism for all customers by utilizing the four tenets of Patient Family and Centered Partnership.
  • 5.2. Responds to customer?s issues/requests in a clear concise and timely manner utilizing active listening skills and validating information.
  • 5.3. Promotes positive intradepartmental and interdepartmental relationships
  • 5.4. Maintains confidentiality with respect to patient, co-worker and hospital information by disclosing information only on a "need to know basis" and discussing information in appropriate areas.
  • 6. Employee Collaboration and Teamwork
  • 6.1. Recognizes and values the contributions of fellow employees and displays cooperation and teamwork.
  • 6.2. Demonstrates flexibility and willingness to adapt to organizational and departmental needs.
  • 6.3. Identifies ways to improve work environment and give potential solutions when problems are identified.
  • 6.4. Promotes effective working relations across all departments to facilitate meeting both the departments and hospitals goals and objective.
  • 7. Resource Utilization
  • 7.1. Reports to work on time prepared to work and follow hospital policies for notice of lateness/absenteeism and time off requests.
  • 7.2. Prioritizes responsibilities appropriately and completes task within assigned time frames. Readily accepts assignments.
  • 7.3. Uses and respects resources as if it were their own. Exercises good judgment in supply usage.
  • 7.4. Takes initiative to use down time productively.
  • 8. List core competency
  • 8.1. List duty/task determing competency
  • 8.2. List duty/task determing competency

    Other information:

    EDUCATION:

    High school graduate or equivalent


    EXPERIENCE:

    Experience in a professional setting with customer service responsibility preferred.????


    LICENSURE:

    Certification by NAHUC (Nat Assoc of Health Unit Coordinators) encouraged.


    SPECIAL_SKILLS:

    ACCOUNTABILITY:

    Ability to communicate effectively and document information accurately. Ability to deal efficiently and effectively with a wide variety of individuals. Basic computer knowledge is preferred Knowledge of basic medical terminology preferred. Strong ability to communicate and interact professionally in busy environment

    COMPLEXITY:

    PHYSICAL_DEMAND:

  • Share:

    Not ready to apply, but interested in working at Yale New Haven Health?

    Join our Talent Network

    Job Info

    Job: 4118

    Department: Med
    Category: Nursing-support
    Sub Category: NON-CLINICAL
    Status: Part Time With Benefits
    Shift: EVENINGS
    Hours: 32.00