To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values-integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.
Under the supervision of the Diagnostic Radiology Manager and/or Chief Technologist, performs all duties that support patient care. These duties include direct and indirect patient care activities, which are essential to providing comprehensive care to patients and their families. All duties are performed according to departmental and organizational policies and procedures and demonstrates exceptional service excellence in all interactions as outlined in the Service Excellence Pledge Standards. To meet the staffing needs of the department, as necessary, MRI staff may be assigned at any of the YNHH MRI locations, regardless of your regularly assigned work location.
Responsibilities: 1. Following established procedures, completes routine interviews and patient screenings to obtain required patient data and demographic information that will assist the technologist in the assessment, planning, and evaluation of patient needs for the specific diagnostic imaging exam or procedure. 1.1. Interviews patients, collects and documents data collected on appropriate forms and scans accurately into EPIC. 1.2. Ensures information is communicated to technologist verbally or in writing prior to the start of the specific imaging exam or procedure. 1.3. Accurately completes routine patient screenings and provides basic information to patients/families regarding section-specific exam or procedure. 1.4. For MRI section only: Competently performs MR safety screening of patients. 2. Functions as a member of the care team to support the set up and preparation of patients undergoing radiology procedures. Has knowledge of exams and preps in order to facilitate patient flow through the section. 2.1. Prepares the scan room with the correct set of supplies and equipment required for exam or procedure. 2.2. Prepares patients for exams by obtaining specimens, taking vital signs and measurements, positioning patients, performing POC testing etc. 2.3. Provides basic explanation of routine imaging exams and section specific procedures to patients and families within established parameters. 2.4. Coordinates administration of oral contrast and timing of subsequent imaging 3. Properly locates patients' records and enters important patient data and demographic information into the Imagecast and PACS systems. Respects patient confidentiality at all times and adheres to all HIPAA requirements as established by the section, department and hospital. 3.1. Locates appropriate electronic medical record and patient information required for exam, scans and attaches documents to the record. 3.2. Enters required safety screening data into EPIC. 3.3. Recognizes and reports potential problems, unusual circumstances and errors in patients' records or orders, to the Manager or Chief Technologist. 3.4. Performs in and out patient safety screening interviews and accurately enters information into EPIC. 4. Assists in managing patient flow within the unit by organizing patient care responsibilities, and communicating and interacting with patients, families and staff in an effective and professional manner to ensure that the goals of the department and hospital are met and that the operation runs efficiently. 4.1. Utilizes knowledge of timing and sequence of imaging exams within section to organize and prioritize patient care in a timely manner. 4.2. Provides prompt and courteous response to meet the needs of patients, families and visitors. 5. Provides environmental support to Diagnostic Imaging section to ensure efficiency in the delivery of patient care. 5.1. Assists in maintaining cleanliness of work area and equipment, stock imaging rooms with supplies and clean linens, disposes of soiled laundry. 5.2. Actively involved in EOC rounds to identify violations and reporting in a timely manner. 6. Maintains clinical competency in areas of responsibility and participates in sectional and departmental activities that promote a cohesive section and department. 6.1. Successfully completes all mandatory and unit-based continuing education classes. 6.2. Attends and participates in staff meetings. If unable to attend, accepts responsibility for reading minutes or following up with Manager or staff in attendance to keep informed of all activities of unit. 6.3. Assumes responsibility for continued learning and skill development by discussing with Chief Technologist and/or Manager, setting appropriate goals, and following through to meet those goals. 7. Orders imaging/patient care supplies in a timely manner so as to assure a continuation of smooth and efficient services in the imaging area. 7.1. Follows established par levels for unit's imaging/patient care supplies; places orders and restocks supplies in a timely manner. 8. To enhance the patient experience in Diagnostic radiology all staff will be responsible to achieve patient satisfaction scores set by the department on the Test & Treatment section of our Press Ganey Survey. 8.1. Staff will present themselves in a friendly and courteous manor; Staff will identify themselves and their role while encouraging a Patient and Family Center experience. 8.2. Staff will fully explain procedure and ask if the patient has any additional questions about the procedure. 8.3. Staff will address any comfort issues a patient may have prior to starting the procedure. 8.4. Staff will thank patient once procedure is completed and ask the patient if they have any additional questions. 8.5. Staff must meet the above goals and fiscal year threshold value, which was last fiscal year actual for a 2 rating o review. 8.6. Staff must meet the above goals and exceed fiscal year threshold value by +.2 for a 3 rating on review. 8.7. Staff must meet the above goals and exceed fiscal year threshold value by +.4 for a 4 rating on review.
A minimum of a high school graduate. Successful completion of a certified nurse aide program, a patient care training program, current enrollment in accredited radiology program, or other related fields in healthcare. Medical terminology and computer courses is preferred.
One to two years direct patient contact or graduate of a certified training program.
Competent with computer applications, highly developed organizational skills, and effective communication skills.
Must meet the performance expectations as defined in the Technical Associate 1 job description. Performance and competency will be assessed continually and reviewed annually by manager/ coordinator. Any areas that are determined as unsatisfactory will require additional training and re-evaluation within 90 days.
Demonstrates planning and decision making skills necessary to learn the equipment, manage the workflow, and to fully understand the complexity and safety of the MRI environment.
Able to lift a minimum of 40 pounds. Ability to perform tasks of physical endurance and dexterity as required by placement. Consistent use of proper body mechanics., SCOPE OF SUPERVISION