Perf Improv Coord

New Haven, CT
Mar 5, 2019


Job Description

1/18/19 Changed to 24 hrs/week

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values-integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.


YNHH MICU & Nursing Specialties seeks to achieve the highest level of safe and effective care as well as exceptional performance. Under the general supervision of the MICU & Nursing Specialties Nursing Director, the incumbent will be responsible for coordinating clinical information and data to support clinical quality performance measurement and improvement. Responsible for coordinating performance and safety improvement intatitives throughout MICU & Nursing Specialties areas. The incumbent is responsible for tracking and monitoring the progress of all MICU & Nursing Specialties improvement projects. Responsible for working with teams and building consensus. Utilizing faciliation and team building skills to ensure acceptance. The incumbent will support maintaining the accurate data collection, analysis and data dissemination. The incumbent will coordinate performance improvement project under his /her supervision. The incumbent will take personal responsibility for monitoring progress and updating all involved. The incumbent will work with administrators, physicians, nurses and associated staff to ensure an efficient, accurate data collection process to support performance improvement projects. Coordinate performance improvement and safety intitatives. Develop measureable outcomes.

  • 1. Responsible creating coordinating and implementing safety and perfomrance activities for the MICU & Nursing Specialties.
  • 2. Responsible for coding event reports using HRO categorization process.
  • 3. Responsible for facilation of meetings and setting up timelines for MICU & Nursing Specialties and YNHH projects.
  • 4. Responsible for maintaining MICU & Nursing Specialties dashboard updates and accuracy.
  • 5. Follows up on patient safety events and closes the loop with all involved.
  • 6. Able to present data and project progress through completion.

    Other information:


    BSN required. MSN preferred.


    CAP and Work out trained preferred. Experience with performance improvment activities.


    RN Licensure required.


    Excellent communcation skills. Knowledge of regulatory requriements for CMS/Joint Commission standards.Ability to coordinate and organize complex projects. Patient oriented. Able to work independently. Risk taker and change agent.

    Employee is accountable to the MICU & Nursing Specialties Nursing Director. Due diligence and personal accountability for all reports and data created. Transparency with data and reports is a must. Data and information created is reported publicly visible to all members of the MICU/Nursing Specialties team, YNHH board and the public. Data and improvements related to this data could be reviewed and used by all regulatory agencies. Responsible development of measurement specifications and data integrity.

    Managing multiple projects with interdisciplinary teams and timelines. Excellent organizational skills and time management. Understanding there are competing priorities and learning to manage them all. Must be able to negiotate educate and influence all roles within the institution about performance improvement and safety. Feedback and communication to all YNHH and MICU/Nursing Specialties leadership. Able to accept constructive critism and amend improvement intiatives to ensure buy-in with out compromising integrity. Able to identify serious safety events and coordinate a root cause and apparent cause analysis. Mentor staff and leaders in HRO techniques

  • Share:

    Not ready to apply, but interested in working at Yale New Haven Health?

    Join our Talent Network

    Job Info

    Job: 5515

    Department: Nurs Med Critical Care Admin
    Category: Non - Clinical Other
    Status: Full Time
    Shift: DAYS
    Hours: 36.00