Director, Infrastructure

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New Haven, CT
Apr 4, 2019


Job Description

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values-integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.


The System Director of Facilities Design & Construction is responsible for the quality of all projects undertaken by the relevant departments of the Delivery Networks of Yale New Haven Health System. He/she directs the Health System/s construction projects, facility planning, design, development and space planning activities. Provides critical technical guidance and support to the institution's governing bodies and executive management personnel, on a broad range of physical environment and space utilization issues. Assists in coordinating annual and multi-year capital budgeting process. Researches and prepares a wide range of special facilities studies and architectural designs as assigned. Reviews and prepares design submissions specific programs, develops furniture, equipment planning, color coordination and tracking procedures for the construction project.

The Director of Facilities Design & Construction reports to the System VP Facilities, Design & Construction and Real Estate. The Director of Facilities Design & Construction will oversee one of the following functional areas Hospital/Clinical, Ambulatory or Infrastructure. All staff within the Departments functional area reports to the Director and the position is responsible for establishing quality standards and control procedures for all reports, drawings, and documents produced within the Department; for securing and directing all outside consultants and /or contractors retained by Yale New Haven Health System to establish uniformly functional design and construction supervision standards and monitor adherence to them and to implement approved policies and procedures and monitor adherence to Departmental objectives.

  • 1. Design Responsibilities:
  • 1.1. Directs the development and preparation of short -term and long-range facility master plans and capital budgets based upon the broad health system goals and growth objectives and recommends their adoption to the appropriate Senior Administrator. Directs the overall activities of the architectural, engineering, and construction staff. Also directs staff training in the knowledge and skills of each discipline.
  • 1.2. Provides periodic progress reports to the Project Finance Senior Administration and related committees and the System VP Facilities, Design & Construction and Real Estate concerning the status of individual projects.
  • 1.3. Coordinates the work of outside consultants that are retained to perform specialized architectural, engineering, interior design services and specialty consulting on specific projects.
  • 1.4. Negotiates contracts with outside consultants and prepares recommendations to the System VP Facilities, Design & Construction and Real Estate, or Project Captain when special assistance is required to complete a project.
  • 1.5. Approves schedules, budgets, and scope of projects being developed by the department's Project Managers and outside consultants.
  • 1.6. Coordinates with state and federal agencies in their reviews of schematics, preliminary designs, and working drawings as well as budgetary and other documents for Certificate of Need preparation.
  • 1.7. Directs preparation of architectural space programs for all health system projects.
  • 1.8. Establishes and maintains the aesthetic standards for the branding of Facilities for the Health System.
  • 1.9. Directs the project managers and provides guidance and instruction in functional relationships.
  • 1.10. Functions as the senior architectural designer of the health system and critiques all design work and presentation drawings.
  • 1.11. Stays current with all healthcare design trends to ensure that YNHHS Facilities are state-of-the-art.
  • 1.12. Reviews quality of construction observation and sees that change orders and shop drawings are processed in a timely manner.
  • 1.13. Participates in final inspection of construction and coordinates the review of the structure at the conclusion of the guarantee period.
  • 1.14. Assists the inexperienced in the initial conceptual design to ensure visual and functional success.
  • 1.15. Prepares requests for Proposal (RFP's) for all design and construction services.
  • 1.16. Participates in the interviews and selection for all consultants and contractors and establishes criteria for selection.
  • 1.17. Maintains knowledge of Architectural, Engineering and Construction firms on a regional and national level in order to pair the most knowledgeable talent with specific projects types.
  • 1.18. Assesses the effectiveness of current practices, processes and system, identifies areas for improvement and recommends, develops and implements improvement projects to standardize professional practices, streamline processes and facilitate effective management and responsive service delivery.
  • 2. Construction Responsibilities:
  • 2.1. Direct and coordinate the activities of the field group, developing the necessary policies and procedures to insure support for the responsible Project Managers. Assist the Project Managers in developing realistic budgets and time schedules, with due dates and manpower requirements for the construction phase of all projects.
  • 2.2. Monitor adherence to the construction phase of the time and dollar project budget established by the Project Manager.
  • 2.3. Establish procedures for work with contractors or construction managers.
  • 2.4. Supervise the construction of projects in accordance with the applicable working drawings and specifications and insure that they accurately reflect the Hospital's/Health System's standards of quality. Promptly report to those with project responsibility any deviation from predetermined plans and help achieve correction of any compliance failures.
  • 2.5. Negotiate contracts with construction managers that provide economy of scale for the Health System.
  • 2.6. Approve requisitions, change orders, shop drawings, punch lists, and final inspections.
  • 2.7. Process changes where necessary, as expeditiously as possible to preserve construction schedules and minimize additional client expense.
  • 2.8. Report to those responsible for working drawings and specifications any suggestions revealed by construction administration activities that may result in improved production and detailing procedures.
  • 2.9. Maintain cordial and harmonious relationships with the various contractors throughout the construction process by means of firm yet fair supervision with due regard for the interests and rights of all parties concerned.
  • 3. Quality Control
  • 3.1. Establish the criteria for quality production in all phases of work. In consultation with all interested parties, prepare and distribute a Quality Control Guideline/Manual.
  • 4. Personnel Relations
  • 4.1. As required or deemed necessary, submit new or revised personnel policies to the Human Resources Department of Yale New Haven Health System. Maintain, on a current basis, a Yale New Haven Health System Personnel Policy Manual.
  • 4.2. Monitor manpower requirements to anticipate the need for additional personnel or reduction in staff.
  • 4.3. Conduct a periodic review and comparison of salaries and fringe benefits to insure that the department is able to attract the highest caliber of talent in order to insure continuity and growth.
  • 4.4. Maintain current position guidelines and job descriptions.
  • 4.5. Provide for current personnel records for all employees of the department.
  • 4.6. Advise all members of management and supervisory personnel of performance review dates of their staff. Monitor all performance reviews for supervisory approval and equitability.
  • 5. Other
  • 5.1. Assume, as required, the role of Project Manager in relation to specific high profile Hospital's/Health System's departments or projects. Provide all members of the organization with advice and guidance in the area of project approach and management.
  • 5.2. Insure that proper and adequate checking is carried out on every project managed by the department.
  • 5.3. On selected projects, organize a Design Review team to critique the project.
  • 5.4. Supervise the purchase and maintenance of adequate inventory records or surveying equipment including construction progress photographs.
  • 5.5. Encourage the departmental staff and others to be constantly aware of the need for good public and community relations.
  • 5.6. Monitor the Project Status Reports and take corrective action as required.
  • 5.7. Monitor all projects and consultants such that they adhere to system policies regarding purchasing.

    Other information:


    Bachelor's Degree in Architecture required; Master's degree in a relevant field, such as Business Administration or other applicable advanced degree preferred.


    Minimum of ten years active, professional experience in an architectural /engineering firm and five years? experience in a healthcare system at the director level. Experience in the planning and programming of complex academic medical centers with an Architectural/Engineering firm with the ability to establish and maintain aesthetic guidelines for the Health System.


    State of Connecticut Architectural Registration.


    Frequently visits various areas in the Hospitals/Health System to analyze reported facility problems with space or some issue within the context of this position description. Researches sites for proposed construction/remodeling projects. Conducts administrative and design work in a comfortable office setting and attends consultation/coordination sessions throughout the Hospital/Health System and at external agencies and firms. Subject to typical construction/remodeling project site hazards when conducting on-site inspections. Responsibilities involve occasional evening meetings and periodic deadlines to complete time sensitive project documents. Functions require precision and exactitude to optimize impact on Hospital/Health System operations, safety and development costs.

    Establish budget adherence and schedule adherence goals for significant projects.

    The System Director of Facilities Design & Construction draws upon both technical expertise and significant intellectual capacity to envision, develop and communicate ways in which physical space and facilities can express, support and help drive the implementation of YNHHS strategic plans. At the same time, The System Director of Facilities Design & Construction draws on different but equally important skills to provide effective oversight and direction for hands-on management of design and construction projects of all sizes involving diverse and specialized skills, detailed specifications, and large capital investments with long term impact on YNHHS.
    Represents the System Facilities Design & Construction Department regarding complex planning, space allocation, capital budgeting, and project management issues. In this process the System Director Facilities Design & Construction interacts and builds good working relationships with senior-level administrators, and department directors. Externally, interacts with and promotes good working relationships with planning, design and engineering professionals, construction contractors, community planning groups and local, city and state agencies.

    The System Director of Facilities Design & Construction must have the demonstrated leadership qualities and the ability to communicate very effectively, both verbally and in writing. Outside the confines of the office, this person should operate in a manner that reflects the dignity and professional attitude of Yale New Haven Health System. Requires a comprehensive knowledge of Hospital/Health System development and facility planning strategies, techniques and methods. Must have the ability to analyze and integrate highly complex data and present conclusions in a clean and cogent manner. Requires advanced diplomatic skills to develop understanding and cooperation between divergent interest groups, and to effectively offer technical assistance on facility development issues of critical importance to the Hospital/Health System.

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    Job Info

    Job: 6020

    Department: Facilities Design and Const
    Category: Mgmt/leadership
    Status: Full Time
    Shift: DAYS
    Hours: 40.00

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