Administrative Director, Patient Care Services

Westerly, RI
Apr 2, 2019


Job Description

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values-integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.


This position directs the provision of patient care and the management of human and financial resources for all assigned inpatient and outpatient patient care services units/departments at Westerly Hospital. The Admin Director will provide leadership, support and serve as a resource to these areas, while ensuring nursing practice is in accordance with the Nurse Practice Act and based on evidence based practice. Demonstrates personal accountability for patient-centered care, and alignment with organizational vision and values. These responsibilities also includes but is not limited to, oversight of resource effectiveness functions, capital and operational budgets, labor relationships, and representing Westerly Hospital at the L+M delivery network and at the system level as requested. This role is integral in collaborating with all YNHHS nursing leaders to facilitate nursing\u2019s Care Signature across the system. This position is a key clinical leadership partner to the Westerly Hospital VP of Operations and Associate Chief Medical Officer. In addition, this role supports and maintains both internal and external relationships with associates, physicians, and board and community members.

- Directs clinical and administrative operations, leading operational level initiatives that support the hospital\u2019s strategic plan and Patient Care Services supporting goals and initiatives
- Provides oversight and direction in establishing and maintaining systems, including a professional governance structure and processes, for developing, reviewing, approving, disseminating, and assuring the quality of standards of clinical practice.
- Provides oversight and direction in establishing and maintaining systems, including a professional governance structure and processes, for developing, reviewing, approving, disseminating, and assuring the quality of standards of clinical practice.
- Integrates Service Excellence initiatives into daily operations, measures responsiveness to internal and external customers. Amends plan based on feedback.
- Assists with the coordination of clinical services and communication between the medical staff and multidisciplinary clinical and non-clinical departments to promote the Hospital\u2019s goals and objectives.
- Ensures the delivery of effective, value based, quality patient care.
- Takes an active role in the development and mentoring of nurse leaders and staff.
- Participates in select administrative committee and decision-making bodies including, but not limited to, the Medical Executive Committee and Quality Council.
- Actively leads others in achieving standards that reflect Magnet principles in alignment with the vision statement of nursing throughout the YNHHS.
- Assures effective communication and coordination of initiatives throughout the organization and the YNHHS, the patient care services infrastructure, the medical staff, and organizational workgroups and committees.
- Establish department and unit direction consistent with the hospital and health system objectives.
- Monitors patient outcomes and intervenes as necessary to meet or exceed goals. Leads and communicates changes that improve quality of care and the patient experience.
- Provide coaching, counseling, and other forms of support to staff that enable them to attain their quality management goals.
- Provides administrative direction to management staff including supporting plan development, priority-setting, decision-making, and professional development.
- Manages financial resources in a manner consistent with expectations for volume, productivity, and organizational goals. Regularly analyzes variances and can speak to and address variances. Proposes, supports, and executes a capital budget.
- Develop (and update) clinical plans addressing: performance improvement, marketing/market share analysis to support VP of Operations and decision making, capital equipment planning, technology assessment and human resource needs.
- Meets performance expectations as outlined in performance review. Upholds organizational values and vision as defined through standards of professional behavior: Patient-Centered Care, Respect, Compassion, Integrity and Accountability.
- Ensures accountability for high performance in patient satisfaction, staff development and regulatory/accreditation readiness.
- Works collaboratively with the senior leadership, medical staff leaders, particularly department chairs, - Remains current with local trends and changes in health policy, standards, and regulations associated with professional practice, the practice environment, and health systems.
- Represents the VP of Operations or CNO on clinical, operational, or professional issues, as requested.
- Actively participate in appropriate organizational and system committees as the nurse leader for Westerly Hospital.
- Perform other duties as assigned or directed to ensure smooth operation of the department/unit/service/organization

Other information:

Graduate of an accredited school of Nursing with a BSN. Master\u2019s or matriculation in a program in Nursing or related field.

Minimum of 7 years progressively more responsible experience in Leadership/Management. Results oriented, accomplished executive with strong operational, financial, analytical and development skills. Magnet and shared governance experience preferred.

Current RI License

Demonstrates effective leadership skills.


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Job Info

Job: 7484

Department: Administration
Category: Mgmt/leadership
Sub Category: CLINICAL
Status: Full Time
Shift: DAYS
Hours: 40.00

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