To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values-integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.
As members of a High Reliability Organization (HRO), every employee should practice CHAMP behavior and strive to make patient safety a top priority. Under the direction of the Director of Pharmacy Operations, the supervisor will direct and organize programs, activities and supportive personnel in pharmacy operations. Provision of HR policies and procedures to direct reports that include professional and technical staff. Works on process improvements that improve the pharmacy operational efficiency.
assists the specialty and retail pharmacy services in setting priorities for
and tracking progress on quality, safety and regulatory compliance. Maintains
expert working knowledge of URAC accreditation (Utilization Review
Accreditation Commission), ACHC accreditation (Accreditation Commission of
Health Care), Department of Consumer Protection \u2013 Commission of Pharmacy
requirements, CMS (Centers for Medicare/Medicaid Services), Institute for Safe
Medication Practice (ISMP) and other relevant regulatory bodies, pharmacy
practice standards and metrics and relates them to current departmental and
organizational policies and procedures. Coordinates quality improvement methods
and quality assurance monitoring. Advises Specialty and Retail pharmacy
leadership on actions necessary to document, mitigate and prevent adverse
events effectively emulating the principles and conduct consistent with a High
Reliability Organization. Involved with planning and execution of staff
development programs, in-service education on safety and regulatory issues.
Improve patient quality and safety by actively being involved in workflow analysis
and error reduction/mitigation. Fosters inter- and intradepartmental
communication between staff and leadership. Participates in departmental,
organizational and health system committees related to safety and compliance.
Communicates with leadership the status of projects and operations and any
issues on a weekly basis or more frequently as needed. Assists the department
by having oversight over narcotic and controlled substance management.
Coordinates pharmacy service audit process and comply with pharmacy internal
Graduation from an accredited college/university with a Bachelors Degree in Pharmacy or other specialty
Three (3) years full time experience of supervising people with a minimum of (3) three years experience in health care operations. (1) year of leadership/supervisory experience. (This may include committees, charge, project management or other experience that demonstrates leadership capability.)
CT pharmacist license desirable but not required.
Ability to direct a diverse workforce. Ability to manage and remain effective with multiple priorities. Excellent communication skills. Knowledge of and proficient in the operation and use of computer-based information systems to facilitate all aspects of care delivery. Knowledgeable of Quality Improvement processes and capable of implementing concepts.
Serves as supervisor accountable for the activities of all assigned personnel; day-to-day operational decision making, and the accomplishment of all objectives designated as such in the departmental plan and personal expectations.
Regularly makes decisions affecting the daily operations of assigned areas of responsibility. An individual in this position is required to lead a team of professional and technical staff to reach department objectives.