To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values-integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.
The Clinical Coordinator is an integral care team member and designated clinic lead who serves as point person for clinic operations issues and as a consistent initial clinical contact for new patients and their families. The CC performs initial patient assessments, provides education and navigates the patient/family across care settings according to the established plan of care. The CC synchronizes patient/family care across care settings from the initial referral and consultative visit to facilitating the coordination of outpatient care for return patients utilizing the principles of primary nursing and the 5 step process to deliver comprehensive individualized care.
MAJOR ACCOUNTABILITIES/CRITICAL RESPONSIBILITIES
\u2022 Serves as clinic point person for identification and resolution or escalation of issues arising in day-to-day practice, ensures assignments and daily team meetings/huddles, anticipates delays and facilitates timely forward flow of patients during daily clinic operations.
\u2022 Regularly reviews new patient referrals, assists Intake Specialist in determining initial consultation
scheduling priorities and confirms that data collection is complete prior to visit. Collects/documents patient data for new patients and completes Initial Nursing Assessment during pre-visit patient contacts and new patient visits. Initiates survivorship care plans on eligible patients.
\u2022 Develops a patient/family education plan based on initial assessment findings and relevant to teaching/ learning topics and styles and identified special needs and preferences. Documents/communicates to team members.
\u2022 Uses findings of assessment data, team-based interactions and established triggers to initiate referrals for supportive care. Liaises across care settings to ensure familiarity with patient case and special needs; ensures that patient safety needs are met during handoffs to point of care staff (eg, infusion, surgery, therapeutic radiation). Anticipates and/or identifies potential logistical, financial, personal barriers to patient adherence to visit schedule and therapeutic plan; develops a plan to minimize or eliminate obstacles and refers to appropriate team members to provide ongoing support.
\u2022 Performs pre-clinic preparation to ensure that scheduled patients are visit ready and assesses each patient\u2019s need for direct nurse contact during visit.
\u2022 Completes individualized focused re-assessment and conducts post clinic wrap-up with assigned providers to ensure that the desired patient plan is executed; documents clearly.
\u2022 Sets and strives to meet annual goals for professional development. Maintains membership in at least one professional organization as appropriate. Achieves/maintains oncology nursing certification.
Actively participates in YNHH-L+M and care center committees and projects
\u2022 Performs other duties as assigned or directed to ensure smooth operation of the department/unit.
Education: Bachelor\u2019s degree in nursing required; Masters preferred. CT/RI RN Licensure
Experience: A minimum of three years\u2019 experience in adult inpatient services, ambulatory oncology service (preferred) Breast Surgery background preferred
Licensure: Active CT RN license, OCN certification preferred
Other: Excellent interpersonal and communication (oral and written) skills required. Knowledge of adult learning competencies and patient teaching skills. Ability to work autonomously and maintain flexibility.
Accountability: Position is held accountable for collaboration and consultation, education, clinical practice, and research through yearly written evaluations. In personal and job-related decisions and actions, consistently demonstrates the values of integrity (doing the right thing), patient-centered (putting patients and families first), respect (valuing all people and embracing all differences), accountability (being responsible and taking action), and compassion (being empathetic). Also, consistently demonstrates the standards of professional behavior.