Patient Access Associate

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New London, CT
Jun 28, 2019

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Job Description

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values-integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.

EEO/AA/Disability/Veteran

Summary:
The Registrar Provides Access To Healthcare By Performing The Following Services In A Professional, Compassionate, And Cost-Effective Manner: Registration Of Inpatient And Outpatient Patients; Clerical Processing For Pre-Admission Testing, Admitting Of Patients; On-Site Registration For Emergency And Outpatient Services, Occupancy Control, And Quality Improvement. Performs All Functions Within Patient Access And Can Move From Location To Location And Easily Perform All Tasks Within The Department.

Responsibilities:
  • 1. Conducts Interviews With Patients In Person Or By Phone.
  • 2. Obtains Accurate Demographic And Financial Information.
  • 3. Collects Co-Pays.
  • 4. Performs Icd(X) Coding.
  • 5. Performs Medical Necessity Screening And Communicates With Physician?S Office To Obtain Correct Diagnosis.
  • 6. Prepares All Related Forms, Patient Card And Id Bracelet.
  • 7. Receives And Disseminates Information From Other Departments, Physicians, And Patients.
  • 8. Prepares Appropriate And Necessary Documentation For Each Patient Visit Based On Type Of Visit.
  • 9. Precept New Employees From Time To Time
  • 10. Perform All Patient Access Functions (Admitting, Ed, Reg, Par)
  • 11. Maintain Associate Level Quality And Quantity Expectations.
  • 12. Meets Performance Expectations For Customer Service, Teamwork, Resource Utilization, And Staff And Self Development As Outlined In Performance Review.
  • 13. Performs Other Duties As Assigned Or Directed To Ensure Smooth Operation Of The Department/Unit.

    Other information:

    EDUCATION:

    High School Diploma Or Equivalent.

    EXPERIENCE:

    Work A Minimum Of 2080 Hours Within L+M Hospital Patient Access.


    LICENSURE:

    Not Applicable

    SPECIAL_SKILLS:

    Must Demonstrate The Ability To Learn Quickly And Handle Multiple Tasks While Remaining Calm And Focused. Must Be Detail Oriented. Must Be Able To Follow Oral And Written Instructions. Must Be Able To Maintain Accurate Records. Must Be Able To Listen, Communicate Effectively, And Work Closely With Others In A Team Setting.
    ACCOUNTABILITY:

    Not Applicable

    COMPLEXITY:

    PHYSICAL_DEMAND:

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    Job Info

    Job: 10077

    Department: Pt Access OP
    Category: Non - Clinical Other
    Status: Part Time With Benefits
    Shift: DAYS
    Hours: 25.00

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