Payroll Associate

New Haven, CT
Jul 5, 2019

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Job Description

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values-integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.

EEO/AA/Disability/Veteran

Summary:
This position is responsible for the full processing of payroll for the YNH Health System. The payroll process is run for 12,000+ employees. This position Works in conjunction with the Payroll Manager and other department representatives to resolve any payroll and Kronos related issues in a way which results in an accurate resolution and well informed customer. This resolution process is performed in a manner that ensures the satisfaction of our customers through the proper and accurate performance of all payroll related duties.

Responsibilities:
  • 1. Is responsible to insure the accuracy and timeliness of the YNH Health System Payroll. This responsibility includes running all steps in the payroll and close process reaching the goal of paying all 12,000+ employees correctly and on-line. This high level of responsibility means working with IT, HR, Benefits and Payroll team memebers in the most respectful and professional way. Performs in a way that will guarantee every effort is made to satisfy the customer while continuing to build and develop partnerships with our clients, as observed by the Payroll Manager.
  • 1.1. Oversees the day-to-day processes in the department to insure the accuracy of all payroll data This is done through verification and review of processes to ensure true and accurate payroll output
  • 1.2. Is responsible for maintenance of payroll (Lawson and Kronos) information in accordance with Hospital retention guidelines This is done through the use of up-to-date technology as provided by our employer
  • 1.3. Works with members of the payroll team and staff from other departments to resolve payroll related employee issues in a timely and accurate manner
  • 1.4. Works diligently to ensure all data entry is processed within the pre-established Payroll deadlines and is reviewed for accuracy
  • 1.5. Stays current with Tax policy and procedure as it relates to Federal, FICA, Medicare and State Taxes
  • 1.6. Takes part in payroll process improvement by providing insightful and well founded comments, support and suggestions to team members as we look to develop customer satisfaction and payroll processing improvements.
  • 1.7. Takes part in and gives feedback on current and future department practices, procedures and initiatives and works to ensure successful implementation of process improvements
  • 1.8. Works with members of the accounting team to successfully balance all G/L payrollaccounts monthly to ensure quarter-end and year-end balancing
  • 1.9. Can complete the most import portion of the position, running the 12,000+ person payroll to a true and accurate completion within the designated time bank and system deadlines. This includes creation of the Kronos to Lawson file for all process levels, data entry and verification, totals review and comparison, tax issue resolution, wires, and check requests, paycheck printing, direct deposit filing and paycheck and direct deposit distribution. This payroll process must be run with an unflinching attention to detail, self control in extremely stressful situations and complete respect for all involved.
  • 1.10. At all time is supportive of fellow teams members either by teaching, knowledge sharing or suggestion to ensure the completness and accuracy of each payroll.
  • 2. Performs a variety of duties to ensure timely and accurate reporting of Payroll.
  • 2.1. Provides support to all Kronos users to ensure correct and accurate editing practices, as observed by the Payroll Manager
  • 2.2. Investigates all manual check requests to ensure accurate payments as observed by the Payroll Manager
  • 2.3. Monitors and addresses all communication to the Payroll mailbox to ensure timely and accurate issue resolution
  • 2.4. Assists the Payroll Manager in tracking error trends and determining effective corrective actions
  • 2.5. Accurately computes PTO termination amounts, and other miscellaneous payments, with less than four errors per year, as observed by the Payroll Manager
  • 2.6. Works with Payroll team members in all locations to provide support and guidance on payroll issues
  • 2.7. Works with members of other departments (eg, HR, Benefits, MIS) to fully updat and utilize automated processes that forward the department goal of true and accurate payroll
  • 2.8. Ensures to the best of their ability that fellow team members are kept in the loop on issues that may arise on the fly.
  • 3. Performs certain bookkeeping duties to ensure efficient and accurate flow of information.
  • 3.1. Accurately breaks down and distributes all payroll checks and direct deposits to all on and off-site locations, with less than issues per year
  • 3.2. Handles all garnishments and levy's in a timely and accurate manner to be observed by the Payroll Manager
  • 3.3. Deals with all phone related inquires in a respectful customer service-oriented manner. Does not 'pass-off' or transfer calls without giving the caller the appropriate contact information
  • 3.4. Cordially and respectfully deals with all office visitors and callers.
  • 3.5. Takes responsibility to see issues through to their conclusion, by not relying on others to do the work. Never taking a "it's not my problem" attitude.
  • 4. Communicates with a wide variety of employees to ensure accurate and timely issue resolution and thus customer satisfaction.
  • 4.1. Works with all customers in a courteous, compassionate and professional manner to correct all payroll issues This involves utilization of all available resources and communication of the issue and its resolution to all effected parties
  • 4.2. Works with employees to enable them to better understand their pay check and its contents
  • 4.3. Puts issue resolution and employee understanding first. Works to determine the cause of the issue and elimination of that cause to prevent its occurrence
  • 4.4. Continually shows an eagerness to learn from others as well as share information and understanding with team members.
  • 4.5. Accepts additional assignments, unexpected requests and project work willingly and performs in a positive and professional manner with team members, to insure accurate and timely completion of the goal.

    Other information:

    EDUCATION:

    High school graduate or GED required. Associates degree in accounting or finance preferred.

    EXPERIENCE:

    Must have a minimum of 1 year of customer service experience. Prior bookkeeping or accounting experience strongly preferred.

    SPECIAL_SKILLS:

    Experience with Kronos and Lawson or comparable systems preferred. Must possess excellent organizational and communications skills and must be able to work independently with minimal direction. Participates in any payroll in-services and needed. Must possess a working knowledge of Excel, Word and GroupWise/Outlook.
    ACCOUNTABILITY:

    This position is responsible for the organizing and processing payroll information, in total, in a timely and accurate manner. These responsibilities include but are not limited to the accurate preparation of all payroll information, data entry, complete payroll processing, month-end closes, pay check distribution, meeting all payroll related deadlines, excellent customer relations skills, coordination of work-flow, etc. This position will handle all duties and responsibilities with respect and decorum.
    COMPLEXITY:

    In this position it responsible for the full system payroll process. As such this person is responsbile to work with IT, HR and Benefits to insure all payrolls are run to a true, timely and accurate conclusion. This position requires the ability to research and resolve all payroll related problems and communication of the resolution to all effected parties. In addition works toward the prevention and elimination of such issues in the future. This position will need to meet the unexpected demands of the Payroll area in a professional and effective manner. This position must be able to spot trouble areas and, working with the payroll manager, reach fair and equitable resolutions. The position must handle all payroll information in a discrete and confidential manner. Accuracy, timeliness and an unquestionable professional and respectful demeanor in all situations is a must.
    PHYSICAL_DEMAND:

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    Job Info

    Job: 9329

    Department: Corporate Finance
    Category: Finance
    Status: Full Time
    Shift: DAYS
    Hours: 40.00

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