To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values-integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.
Working under the Manager of Materials Systems, performs item maintenance on materials systems related to charge capture. Provides liaison support for Lawson and the patent charge labeling system as they interface with other billing and related systems. Serves as primary advisor on supply charge capture from a materials point of view. Performs quality control, project, management and other duties as related to the smooth functioning of the YNHH supply ordering and capture systems in accordance with the YNHH patient charge capture and other related Materials policies. Has matrixed responsibility to the charge capture project leader.
Responsibilities: 1. Liaison Support for Patient Charging 1.1. Ensures that all the critical systems involved in patient billing are properly interfacing with Lawson. (See below for specific system knowledge). 1.2. Attends meetings works on projects, provides advice, consulting and other expertise on bettering and improving patient billing systems and the patient charge capture process. 1.3. Works with EPS, Nursing, Finance and Materials to ensure all the necessary data is collected to add or update Patient Charge items in the relevant systems in accordance with the YNHH Patient Charge policy. 1.4. Works with Nursing and Materials up on the patient care units to ensure the stocked supplies are presented in away to facilitate charge capture (i.e. labels on shelves). 1.5. Performs Quality control on the entire Patient Charge policy from a Materials perspective to ensure items are properly labeled, and QA errors are being addressed by Materials staff, as well as the supply distributor. 1.6. Serves as primary advisor and implementer Materials Management Leadership from a supply perspective for any future patient charging system utilized by YNHH. Participates in the development of strategic supply capture and reimbursement plans. 1.7. Responsible for tracking and sharing the various vendor handling fees from the distributor. Works with Finance to provide the data necessary for unit charging and payment of vendor 1.8. Attends any necessary meetings to ensure that YNHH is attaining specific financial or operational goals surrounding the patient billing/charging system. 1.9. Supports the smooth operation of the YNHH JIT (Just in Time) supply system as needed. 1.10. Ensure high level of Customer Service Satisfaction to the Clinical, and Patient Care Users. 1.11. Exercise leadership in motivating others across the organization to assist in accomplishing the Hospitals goals, and objectives. 1.12. Train staff in the procedures of materials patient charge supply systems and operational initiatives surrounding charge capture. 1.13. Participates in CPI as well as other Revenue, Supply or Customer Service groups as needed. 1.14. Respond to all emergency situations on twenty-four (24) basis. 2. Knowledge and use of specific IT systems 2.1. Lawson Item Master Maintenance: Performs additions changes and deletions to the Lawson item master files, template files, contract and location files. Performs other related Lawson tasks as necessary. 2.2. Patient Charge Labeling System: Performs additions, changes, and deletions to the Patient Charge Labeling System. Troubleshoots PC label system as necessary. 2.3. MS Office Products: Fluent in the use of Word, Excel, Powerpoint, TML and Groupwise/other email systems. Provides reports and data as needed to accomplish various projects. 2.4. Other Interfaced Systems: Has knowledge as necessary to interface/liaise with SDK (or other patient billing systems) as well as Sunrise Clinical Manager and Owens & Minor distribution systems and any other necessary systems) to ensure the smooth flow of accurate information between the various billing systems.
Bachelor's degree or equivalent work experience.
Three (3) to five (5) years of progressively responsible experience in supply management and Information Technology operations in a health care setting.
Strong customer service skills. Demonstrates a high degree of skill in IT applications. Well versed in all applications of the Microsoft Office product suite. Able to learn various YNHH IT system applications. Ability to work well other many disparate departments. Ability to work with minimal supervision.
Improve the % of supplies distributed to the unit with charge stickers affixed. Must improve the rate of charge captured for stickered items. Has dotted line reporting accountability to the charge capture project leader.
Consistently exercises independent judgment. Demonstrated project management experience. Demonstrated critical thinking and problem solving expertise. Modifies materials management systems as necessary to improve charge capture.