To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values-integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.
The Emergency Department Technician has the knowledge and ability to perform all duties as outlined in the Nursing Assistant job description in addition to responsibilities unique to the Emergency Department. Major functions include coordination of the clinical care of the patient in collaboration with the Registered Nurse and multidisciplinary team. Assistance in the delivery of patient care and performance of duties include but are not limited to: obtaining vital signs and patient weights, performing and reporting 12-lead EKG's, blood glucose monitoring, room and environmental readiness, splinting and application or orthopedic devices and all as delegated by the registered nurse.
Responsibilities: 1. Assists the patient care unit and Nursing Department through the following activities: 1.1. Provides direct physical patient care following accepted procedures and in accordance with the department specific skills checklist. 1.2. Screens and refers all incoming calls and unit visitors to assure that accurate and timely departmental communication is facilitated and that the department is presented in a positive manner, upholding the Service Excellence standards. 1.3. Communicates patient/family/visitor requests to the Nurse Manager/Leader.
a.Reports off on all patients cared for that day/shift.
b.Communicates all patient/family/visitor requests in a timely fashion.
c.Alerts the registered nurse to any potential safety problems as soon as possible.
d.Immediately reports to the registered nurse any change in patient condition. 1.4. Contributes to the productivity and efficient operation of the patient care unit.
a.Acts as a resource person to other paraprofessional staff on the unit, including performing as a preceptor/mentor.
b.Uses time efficiently, completes work assignments, and performs in a -self-starter- capacity.
c.Accepts responsibility for job performance and seeks additional work when daily work is completed.
d.Participates in maintaining order and cleanliness on the unit, including assistance with supply inventory and stocking.
e.Keeps medical equipment clean; alerts the Nurse Manager of equipment out of service and arranges for Biomedical Engineering pick-up of equipment. 1.5. Assumes self-responsibility for continuing education activities to maintain current knowledge to perform the roles included in the Emergency Department Technician job functions. 1.6. Uses universal precautions as outlined in the Infection Control Manual. 2. Teamwork 2.1. Embraces shared goals versus narrower interests: actively cooperative vs. competitive or non-committal. 2.2. Seeks to understand other's priorities and processes, and openly shares potentially useful information. 2.3. Understands the importance of the team/group of consistently dependable work. 2.4. Recognizes and takes opportunities to help others through handling an already full workload. 3. Knowledgeable/Accountable/Fiscally Responsible 3.1. Continually seeks ways to sustain and improve ones skills. 3.2. Grasps opportunities for feedback and coaching, as the means to contributing one-s best. 3.3. Focuses on performance improvement as an opportunity for learning and an obligation for excellence. 3.4. Maintain current BLS certification. 4. Flexible/Open-Minded 4.1. Listens with an open mind to others opinion in the spirit of finding and following the best ideas 4.2. Willingly sets aside familiar techniques and procedures to learn a new, more effective approach. 4.3. Responds to sudden or frequent changes in assignments and priorities by seeking ways to adjust most effectively. 4.4. Suspends judgment on policies and decisions, which present difficulties, allowing time to earnestly assess their pros and cons. 5. Treats the people we serve as guests 5.1. Welcomes patient, visitors and staff in a warm, friendly manner; is courteous; makes eye contact and smiles; introduces self by name and, when appropriate, by position; addresses people by name whenever possible. 6. Listens to patients, visitors and staff and acts promptly to address concerns. 6.1. Uses active listening techniques to understand other-s needs and acts decisively to resolve problems. 6.2. Promotes teamwork between people and services.
High school graduate or equivalent
1-2 years related job experience required in absence of a certification.
CNA certification, Medical Assistant Certification, or EMT certification preferred in absence of 1-2 years of related job experience. BLS required.
The employee must be highly flexible and willing to perform each role as needed and directed depending upon the needs of the patient care unit and Nursing Department.
Must also have the following skills: Able to read, write and clearly speak the English language, basic clerical and computer skills, experience with medical terminology, knowledge of basic patient care and basic mathematical skills. Demonstrate the ability to prioritize and adjust work plans based on the need of the patients and as directed.
Collaborates with all Greenwich Hospital employees as a team member. Participates in self-scheduling. Sets the example for Service Excellence among the paraprofessional staff. Assists with mentoring new paraprofessional staff.
Standing/walking for more than half of the day. (Sitting for most of the day when working as a monitor tech.) Frequently bending, reaching, pushing, pulling, twisting and lifting. Must be able to push/pull/lift patients ranging from five (5) to three hundred (300) pounds.
May be exposed to infectious diseases. Will be exposed to physical, mental and emotional illness as well as end of like conditions and death. Moderate stress and risk of injury from patient care.