To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.
Assists the Vice President of Patient Care Services in the administration of the designated clinical patient care service throughout the evening and night tours of duty, providing continuity of patient care services in the development, implementation and evaluation of quality care to patients and families. Serves as the on-site administrative person for the Hospital. Able to provide appropriate care for patients served, regardless of age.
- 1. Accountable for delivery and quality of nursing care on designated shifts.
- 2. Reviews staffing needs on a daily basis using both the knowledge of the skill levels of professional and non-professional staff, making appropriate changes when necessary.
- 3. Establishes nursing care priorities by reviewing the written patient reports daily and re-evaluates when needed after making rounds.
- 4. Assess the status of critically ill patients and unit activities by making rounds at least twice per shift.
- 5. Communicates with nurse managers regarding proficience levels of nursing staff with recommendations for additional orientation, training, continuing edducation, promotion, reassignment or termination.
- 6. Councils staff in cooperation with head nurses and documents conference appropriately.
- 7. Collaborates with nurse managers in the yearly evaluation of staff on 3-11 and 11-7.
- 8. Demonstrates clinical competence according to established Greenwich Hospital policies, procedures and nursing standards in assisting in delivery of patient care.
- 9. Provides direct nursing care when necessary.
- 10. Assess changes in patient status with appropriate documentation.
- 11. Responds and actively participates in Code Blue as documented in record.
- 12. Supports the staff nurse in his/her development of nursing assessment, diagnosis, care planning and evaluation skills.
- 13. Actively participate in management meetings monthly (part-time employees four (4) times a year).
- 14. Checks communication book monthly for polilcy changes, meeting minutes, etc.
- 15. Channels relevant information daily to Senior VP of Patient Care, Program Directors, on call hospital administrator as outline in policy book.
- 16. Responds and actively participates in Code Blue as documented in record.
- 17. Supports the staff nurse in his/her development of nursing assessment, diagnosis, care plannind and evaluation skills.
- 18. Participates yearly in the formulation of goals and objectives for the department of nursing.
- 19. Identifies available resources when ancillary service departments are not available.
- 20. Participates in conflict resolution between disiciplines as communicated verbally or in writing.
- 21. Teamwork
- 22. Embraces shared goals versus narrower interests: actively cooperative vs. competitive or non-committal.
- 23. Seeks to understand other's prioities and processes, and openly shares potentially useful information.
- 24. Understands the importance to the team/group of consistently dependable work.
- 25. Recognizes and takes opportunities to help others through handling an already full workload.
- 26. Knowledgeable, accountable, fiscally responsible.
- 27. Continually seeks ways to sustain and improve one's skills.
- 28. Grasps opportunities for feedback and coaching, as the means to contributing one's best.
- 29. Focuses on performance improvement as an opportunity for learing and an obligation for excellence.
- 30. Flexible and Open-Minded
- 31. Listens with an open mind to other's opinions in the spirit of finding and following the best ideas.
- 32. Willingly sets aside familiar techniques and procedures to learn a new, more effective approach.
- 33. Responds to sudden or frequent changes in assignments and priorities by seeking ways to adjust m ore effectively.
- 34. Suspends judgement on policies and decisions, which present difficulties, allowing time to earnestly assess their pros and cons.
- 35. Treat the people we serve as guests. Welcome patient, visitors and staff in a warm, friendly manner; is courteous; makes eye contact and smiles; introduces self by name and, when appropriate by position; addresses people by name whenever possible.
- 36. Listens to patients, visitors and staff and acts promptly to address concerns.
- 37. Uses active listening techniques to understand other's needs and acts decisively to resolve problems.
- 38. Promotes teamwork between people and services.
- 39. Respects the privacy and confidentiality of patients, visitors, and staff.
- 40. Treats all patient related and other discussions with discretion; eliminates gossip; does not discuss patient or hospital business in elevators or other public areas.
- 41. Is sensitive to issues of private space and personal dignity; always knocks before entering a room and introduces self when meeting someone for the first time; closes curtains and doors; provides robes and blankets, as appropriate.
- 42. Uses the staff elevators to transport patients.
- 43. Presents a personal image.
- 44. Wears name-badge in a highly visible location; adheres to department dress code; makes sure that appearance is appropriate for professional role.
- 45. Practices good personal hygiene and grooming. Is neat and clean. Avoids colognes, perfumes and after-shave lotions.
- 46. Communicates clearly and positively with coworkers and positively represents Greenwich Hospital in the workplace and our community.
- 47. Answers the telephone professionally.
- 48. Answers the phone promptly following department guidelines; introduces self and department, and as appropriate, offers assistance. Uses a pleasant tone of voice.
- 49. Is a good listener; focuses on caller's needs, clarified as necessary; follows through on the caller's requests.
- 50. Uses the conference key to transfer calls; explains where the call is being transferred to and the extension for future use; gives information to the receiving department about the caller's needs; brings caller on-line and introduces them.
- 51. Uses communication technology appropriately, (beepers, voice and email, intercoms, overhead pages, etc.
- 52. Maintains a clean and safe environment.
- 53. Keeps work area safe and clean, keeps hallways clear.
- 54. Corrects unsafe conditions, if possible, or reports them if assistance is required.
- 55. Understands the safety codes and knows how to respond effectively. Knows the location of the Department Safety Manual and is familliar with its contents.
- 56. Uses equipment correctly and reports problems promptly.
- 57. Anticipates what services and information people need and takes action to provide it.
- 58. watches for clues that paitents or visitors require assistance. Asks, "May I help you?" Escorts them to their destination, if necessary. Encourages people to ask questions.
- 59. Minimizes the anxiety caused by waiting by explaining the reason for the delay to the patient. Communicates with the patient frequently.
- 60. Is sensitive to different cultural, emotional and spiritual needs of people.
3-5 years experience in nursing and preferably 1-2 years in a management position.
Management skills. C.P.R. Good communication skills, both verbally and written.
Walking, lifting. Stress from working with multiple disciplines and many people.