To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.
The Oncology Nurse Coordinator for Network Care Centers (ONC-NCC) serves as the leader for a designated network practice site, is a decision-maker for day-to-day operations across disciplines (including nursing, pharmacy, laboratory, access, and HIM staff) , and an integral member of the care team at that patient care location. The ONC-NCC is responsible for ensuring: 1) safe patient care delivery that adheres to SCH care standards, 2) smooth and efficient operations and patient flow according to established policy and process, 3) adherence to regulatory requirements for clinical practice, documentation and environment of care, 4) a superior patient experience as evidenced by patient satisfaction scores that meet or exceed established thresholds, and 5) clinical competency of nursing personnel in accordance with outlined performance expectations. The incumbent meets performance expectations through setting and reprioritizing daily workloads, tasks reassignment as needed, communication among disciplines, reporting of critical events to Medical Director and CPM, management of patient complaints and other leadership interventions. Reporting directly to the Clinical Program Manager (CPM) for Network Care Centers, the ONC-NCC span of control extends to all staff within the assigned network practice site. The ONC-NCC serves as a point of contact for the practice site and collaborates with the Medical Director for the site, , the Patient Safety and Quality Coordinator (PSQC) and Oncology Service Line Educator (OSLE) and other lead personnel in the execution of position responsibilities. In addition, the ONC-NCC is expected to manage a modified patient assignment. Other key roles of this provider are to execute seamless patient care delivery, to role model service excellence behaviors, and to serve as a guide and resource for nursing staff, facilitating the achievement of competency in the delivery of optimal patient care and continuing professional growth.
- 1. Clinical Program Coordination and Support
- 1.1 Reviews daily schedule to ensure appropriate assignments and adequate staffing to support the volume and clinical workload; recommends nursing staffing adjustments based on workload assessment to CPM or APSM;; negotiates with peer coordinators when necessary to effect required staffing adjustments; reports staffing concerns in non-nursing areas to the appropriate leads and the CPM.
- 2. Clinical Practice: Patient/Family Assessment (Initial and Ongoing)
- 2.1 Completes an Initial Nursing Assessment on new patients. Collects Level II* patient data for new patients using established assessment form by the third l visit to assess patient/family current and projected future needs. Note: Level II patient data includes physical and psychosocial history, current medical status, medication review, teaching/learning evaluation, pain assessment, risk assessments for falls, neglect and abuse and harm to self.
- 3. Clinical Practice: Direct Care Delivery and Care Coordination
- 3.1 Participates in patient/family treatment planning meetings with MD as requested by patient and/or physician; accompanies patient/family during medical visits as desired by patient and as schedule permits.
- 4. Clinical Practice: Patient/Family Education
- 4.1 Develops a patient/family education plan based on assessment findings relevant to teaching learning topics, styles and the identification of special needs and preferences.
- 5. Professional Development
- 5.1 Sets and strives to meet annual goals for professional development
3 years oncology or surgical nursing experience.
Connecticut RN License
Connecticut RN License; Oncology Nursing Society certification (OCN, AOCN) and chemo-biotherapy certification highly preferred.