Medical Interpreter

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NEW HAVEN, CT
Jan 2, 2020

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Job Description

Overview

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.

 

SUMMARY

This position reports to and receives operational coordination from the manager of Language Services .This position provides accurate and complete, interpretation of medical information between providers and patients. Candidates adhere to the standards of practice and code of ethics of medical Interpreting.

EEO/AA/Disability/Veteran

Responsibilities

  • 1. Facilitates and encourages direct communication between patient and provider by being a conduit and not the focus of communication.
    • 1.1 Displays equal sensitivity to patient and caregiver concerns, interpreting all comments between the two parties
  • 2. Assists with operational functions of Interpreter Program.
    • 2.1 Documents interpreter request information accurately and completely in a timely manner. This includes Language Services System/Epic.
  • 3. Translates simple documents, on request by manager/Translations Coordinator
    • 3.1 Provides sight translations of short (1 - 2 pages), written documents according to Interpreter Service Policies Refers requests to translate complex/lengthy written materials to Translation Services.
  • 4. Participates in on-going professional development.
    • 4.1 Participates in on-going professional development by attending interpreter conferences, training offered by the department , extended education opportunities and by reading professional articles or taking language improvement courses

Qualifications

EDUCATION

 

Bachelors with a concentration in language or an allied medical field (or equivalent combination of education, training and/or experience).

 

EXPERIENCE

 

Two years of medical interpreting or equivalent. Experience in a healthcare/hospital setting preferred. Experience in handling a variety of customers at all socio-economic levels. Demonstrated experience with the application of interpreting technologies/equipment: smart phones, tablets, computers and commonly used software. Understanding of culture represented by languages spoken by interpreter.

 

LICENSURE

 

National Certification of Medical Interpreters required for Spanish interpreters (not available in all languages).

 

SPECIAL SKILLS

 

Must be fluent in a foreign language and English both verbal and written. Proven ability to work as a part of a team and to work with limited supervision. Completes the accurate entry of data in both Epic and the Language Services System. Substantial knowledge of medical vocabulary in at least two languages.

 

PHYSICAL DEMAND

 

Hearing sufficient to understand and interface effectively between two or more parties in a medical interview who speak different spoken languages. Sitting 10-20% of the day, Standing or ambulating 80% of the day, Able to move quickly through a large, multi-floored complex with many buildings Visual acuity sufficient to read printed matter

 

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Job Info

Job: 10637

Department: Language Services
Category: ADMIN SUPPORT
Sub Category: CLINICAL PROF
Status: Full Time Benefits Eligible
Shift: D
Hours: 40

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