To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.
*3 Positions Available*
*Grant funded and co-terminus with funding*
Under the supervision of the Project Access Program Supervisor & New Haven Healthy Start (NHHS) Program Coordinator, provides navigation services primarily to pregnant, parenting and interconception women, their infant/ toddler to 18 months, and fathers who live in low-income, high distress neighborhoods in New Haven. Responsibilities include evaluating patients for enrollment in the program, referring ineligible participants to other sources of medical support, coordinating medical appointments and ancillary services, reminding patients of appointments, referring participants to community resources, conducting participant follow-up, data collection, health education, attending NHHS trainings and meetings, including the NHHS Consortium. Utilizes a variety of information systems to schedule participants, process related participant record information and collect participant data. Demonstrates outstanding customer service.
High School Diploma or GED required. Associates Degree in health and/or human services or related field preferred.
At least 2 years experience in health care or in human services with a focus on community setting in health care or
in human services or 1 year experience or related internship in health care or human service with a focus on
community setting with an Associate's Degree.
Ability to work independently with support and supervision from NHHS Program Coordinator, NHHS Program Director, Executive Director and to also collaboratively and communicate effectively with others, including patients and families, staff, and community health care providers.
Candidate must be culturally competent and be able to thrive in a moderately paced, urgent need, complex, health care environment where the NHHS Patient Navigator works as a key, valued member of the multidisciplinary team.
Must have a working knowledge of the New Haven Community including resources, transportation modes and community service locations.
This position requires a minimum of one home visit in prenatal period to participant's home, travel to NHHS meetings and trainings, and may require travel to the National Healthy Start Association Annual Conference along with a participant.