Sr. Program Manager

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NEW HAVEN, CT
Oct 15, 2019

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Job Description

Overview

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.

 

SUMMARY

 

*Grant funded and co-terminus with funding*

Project Access is a community based organization with the mission of increasing access to care and services for residents of the greater New Haven Community. The Senior Program Manager serves as a Deputy Executive Director for Project Access New Haven (PANH) and partners with the Executive Director and Board of Directors to vision and implement the agency's strategic plan. This leadership position will co-create with staff, board, partners, and volunteers the strategic directions, investments, infrastructure, and organizational culture necessary for PANH to maximize its impact in the areas of access to healthcare and resources for those most in need in the greater New Haven community. With a major focus on resource development, fundraising and fund development, the Deputy Executive Director supports and manages staff members, helps to lead strategic program integration and development and is a liaison to community partners. Additional responsibilities include supporting business operations of the organization independently and collaboratively with effective communication in a matrixed environment comprised of clinicians, faculty, staff, board members, contractors and consultants. Responsible for consultant and contractual agreements, hospital and organization policies and procedures, hiring and training of staff, and the provision of internal human resource and staff support. Serves as part of the PANH management team and contributes to the development of organizational strategies, policies and practices to facilitate effective implementation of programs and services in support of the mission and vision of PANH. The Deputy Executive Director serves on the PANH Board Development Committee & Finance Committee, attends all PANH Board meetings and serves as an interim Executive Director in the absence of the PANH Executive Director.

EEO/AA/Disability/Veteran

Responsibilities

  • 1. Organizational Leadership
    • 1.1 Serves as a member of the PANH leadership team, which includes participating in policy development and management decisions, strategic planning, supporting the board of directors, and supporting and modeling the core values of the organization
  • 2. Program Staffing/Internal Human Resources
    • 2.1 Ensures adequate staffing and operating resources are available to achieve project goals and deliverables
  • 3. Communication, Marketing and Development Oversight
    • 3.1 In conjunction with the Executive Director, provides regular, effective communication to staff regarding PANH strategic goals, policies, project updates, and changes/updates in staffing
  • 4. Policies and Procedures and Strategy
    • 4.1 Oversees annual review of PANH policies, procedures, systems and work methods to enhance quality and efficiency of operations
  • 5. Resource Development
    • 5.1 Assists PANH senior staff, board of directors and development committee in developing and executing strategies to maintain and increase revenue (grants, individual donors)
  • 6. Other Related Tasks
    • 6.1 Serves as representative of PANH at YNHH hospital meetings and conferences

Qualifications

EDUCATION

 

Bachelors Degree required. Master's Degree in business administration, health administration, public health, health policy, nonprofit management or related field strongly preferred.

 

EXPERIENCE

 

With a Bachelor's Degree a minimum of ten (10) year's experience and with a Master's Degree a minimum of five (5) year's experience working with non-profit organizations, healthcare organizations, non-governmental or governmental organizations required. Work experience must show a progression of advancement and promotion with increasing organizational responsibilities. A minimum of 3 years staff (direct report) management experience required including interviewing of staff, hiring, goal setting, performance reviews and disciplinary actions as needed. Experience leading teams and/or managing complex community initiatives. A demonstrated ability to supervise staff, manage programs, operations, and financial requirements of grant funded programs. Highly developed communication skills and ability to work with a wide range of professionals.

 

LICENSURE

 

N/A

 

SPECIAL SKILLS

 

Well-developed oral and written communication skills. A successful track record in setting priorities; keen analytic, organization and problem solving skills which support and enable sound decision making. Excellent relationship building skills with an ability to prioritize, negotiate, and work with a variety of internal and external stakeholders. A multi-tasker with the ability to wear many hats in a fast-paced environment. A team player who inspires collaboration and functions decisively. Personal qualities of integrity, credibility, and dedication to the mission of YNHH and PANH

 

PHYSICAL DEMAND

 

N/A

 

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Job Info

Job: 12250

Department: Project Access New Haven
Category: MGMT/LEADERSHIP
Sub Category: ADMIN PROF
Status: Full Time Benefits Eligible
Shift: D
Hours: 40

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