To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values-integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.
Reports to the NEMG Quality and Safety Medical Director with matrixed reporting to ACO/Value Based Program Executive Director. ACO/Value Based Business Analyst and Risk Management matrixed reporting into the Quality & Safety Manager. Quality & Safety Manager direct reports include Patient Experience Coordinator and Consultants.
The incumbent will provide strategic direction and operational oversight for quality measurement and improvement, patient safety and patient experience in NEMG.
EDUCATION (number of years and type required to perform the position duties):
Bachelor's Degree in Nursing, Public Health, Health Care Administration, or other health related field
required. Master’s degree preferred. Degrees in Public Health strongly preferred.
EXPERIENCE (number of years and type required to meet an acceptable level of performance):
Minimum of 5-7 years of full time clinical experience, preferably in an ambulatory setting; some inpatient experience helpful; experience on the payor side a plus. Experience working directly with physicians strongly preferred.
Excellent interpersonal, communication organizational and leadership skills. Ability to work collaboratively and independently. Demonstrated maturity and good judgment. Expert knowledge of quality improvement methods, processes and practices relating to patient care and clinical outcomes. Demonstrated knowledge of quantitative and qualitative data management including but not limited to entry, analysis, interpretation, validation, reliability. Demonstrated proficiency in Microsoft Office software (Word, Excel, PowerPoint and Outlook) and YNHHS information systems and external databases.
ACCOUNTABILITY (how this position is held accountable for such as goals achievement, budget adherence, or other areas of accountability):
Responsible for directing the planning, development, coordination, implementation and evaluation of the multiple facets of Quality and Safety in coordination with the Quality and Safety Medical Director.
COMPLEXITY (describe planning, problem solving, decision making, creative activity, or other special factors inherent in the responsibilities of this position):
Advises in strategic planning, priority setting, monitoring and evaluation methods; demonstrates in -depth knowledge of the healthcare quality landscape, patient care and accreditation standards
Lean and/or six sigma trained. RN licensure preferred but not required.