To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.
- 1. 1. Customer Service Quality
1.1. Demonstrate and promote CHAMP behaviors
1.2. Provide excellent customer service to patients and other healthcare team members, with attention to the needs of all staff, with positive feedback from staff and co-workers
1.3. Provide medication counseling to patients and families, as applicable to work area
1.4. Demonstrate effective oral and written communication skills
1.5. Demonstrate ability to escalate issues to management and/or collaborating prescribers as appropriate
- 2. 2. Medication Management
2.1. Conduct timely, accurate medication order review that considers all patient characteristics including laboratory values and vital signs
2.2. Provide medication therapy monitoring for assigned patients, adjusting medication therapy based on patient factors
2.3. Develop an effective interdisciplinary relationship with the health care team
2.4. Act as a source of medication information for the health care team
2.5. Participate in patient-centered initiatives
2.6. Ensure clinical continuity where applicable to work area
- 3. 3. Medication Preparation and Distribution
3.1. Demonstrate competency in pharmacy automation and technology as applicable to work area
3.2. Oversee sterile and non-sterile compounding to ensure compliance with regulatory statutes (e.g. USP Chapters), as applicable to work area
3.3. Oversee medication distribution/dispensing process in work area, to ensure safe, effective, timely medication distribution/dispensing
3.4. Demonstrate competency in and oversee controlled substance management, including monitoring and documentation
- 4. 4. Medication Safety, Regulatory Affairs, and Quality Assurance
4.1. Adhere to all departmental policies, procedures, protocols, and guidelines
4.2. Adhere to appropriate state and federal regulations
4.3. Report medication events and near misses
4.4. Demonstrate HRO principles and conduct in all interactions with patients and staff
4.5. Participate in quality assurance activities
- 5. 5. Leadership
5.1. Provide education and training to other pharmacy staff members, pharmacy students and residents, and health care team members.
5.2. Participate in professional development activities
5.3. Attend departmental staff meetings
5.4. Oversee pharmacy staff as necessary in work area
- 6. 6. Financial/Volume Results
6.1. Contribute to departmental cost-reduction/revenue generation
6.2. Participate in pharmacist-driven cost management protocols where applicable
6.3. Provide cost-effective clinical care
(number of years and type required to perform the position duties): Graduation from an accredited College of Pharmacy with a B.S. or PharmD degree
Completion of an ASHP-accredited PGY1 pharmacy residency or equivalent experience is desirable, but not required.
CT Pharmacist Licensure required, active and without restrictions.
This individual should demonstrate basic knowledge of pharmacology and therapeutics, and understand pharmacy systems of drug distribution and formulary management. Excellent verbal and written communication skills and the ability to work with others are required. Must have expertise in patient management.
Travel to care sites for meetings may be required.