To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.
The Manger of Operations for Smilow will be responsible for providing support for all Operations at the Smilow
SFHMC/Trinity oncology locations.
The Manager of Operations is responsible for directing non-clinical staff supporting operations required to deliver
superior interdisciplinary patient and family centered care within the context of the organization 's mission, vision and
values. This position is integral to the leadership team and serves as a liaison among and between SFHMC, YSM
and YNHH. The individual will also oversee and direct all Smilow -related functions and projects performed by YNHH
Departments and support services, including but not limited to Facilities, Engineering, Environmental Services,
Materials Management, Central Sterile, Transport, and Volunteer Services. Working with the Smilow management
team, oversees designated operating expenses and budgets and manages the capital budget process. The
individual in this position will contribute to shaping the entire Smilow Cancer Hospital and Network enterprise and will
be charged with promoting a culture that emphasizes world class patient and family centered care, and that ensures
continuity of care, exquisite communications, cost efficiency, patient/family and provider satisfaction.
Minimum of 3-5 years in Oncology Bachelor?s Degree required, MSN, or Masters in a health related field preferred
At least three to five years of experience in an Academic Medical Center with a focus in multi-specialty cancer care. Must have operational experience where responsible for site management, operational improvements, and the ability to manage complex projects and site expansion.
The incumbent must demonstrate excellent interpersonal skills and judgment. As well as the ability to work alongside clinical partners in Operations, Site management and expansion. Project Management experience such as Six Sigma, or Lean Management would be beneficial for this role
This position requires extensive travel between sites Hartford/Glastonbury/Enfield/New Haven It is expected that additional locations will continually join the network. The incumbent will be required to visit all sites with Operations Support as required.
Bachelor Degree Required preferably in a HealthCare related field. 3-5 years oncology experience required