To be part of our organization, every employee should understand and share in the YNHHS Vision, support our
Mission, and live our Values. These values-integrity, patient-centered, respect, accountability, and compassion -
must guide what we do, as individuals and professionals, every day.
Under the general direction of the Clinical Service Manager and in cooperation with all the members of the patient
care teams, performs a wide range of customer relations, environmental, and supply functions to fully support
patient care activities. Although it is necessary to identify specific tasks relating to this position, the overriding
responsibility is to integrate this role into the patient care model to ensure that the patient care team works for the
good of the patient: other specific tasks may be added or deleted from the day -to-day operationalization of this
position, as the patient care team adapts to the daily needs of the patients we serve. Demonstrates an outstanding
commitment to excellent customer service.
Patient and family centered care (PFCC) at YNHH is demonstrated by working with patients and their families based
on the 4 principles of PFCC: participation, dignity and respect, information sharing, and collaboration. This includes
providing service excellence by creating a great "First Impression" by demonstrating exemplary customer service
skills for all customer groups including patients, families/friends, physicians, staff and support department personnel.
Adheres to the "I Am YNHH" service excellence pledge and promotes a positive work environment.
High school graduate or educational equivalent.
Minimum of two years of related experience preferably in the GI scope processing.
Certification from Certification Board for Sterile Processing and Distribution (CBSPD) or International Association of Healthcare Central Service Material Management (IAHCSMM) or has worked in capacity of scope processing tech in a healthcare facility prior to 1/1/2016 and is agreeable to obtain certification with 2 years from date of hire.
Demonstrated ability to read, write and perform basic math. Ability to work independently, applying knowledge to the entire scope processing procedures. Excellent interpersonal skills. Able to perform as a part of the patient care team. Demonstrates initiative and the ability to coordinate diverse responsibilities. Able to perform skills required for inventory management, decontamination, and high level disinfecting, maintenance responsibilities, coordination of area work projects with other departments.
Must be able to life a minimum of 50 pounds. Ability to perform tasks of physical endurance and dexterity as required by placement. Consistent use of proper body mechanics required.
SPD Certification required, Endoscopic reprocessing experience preferred.