To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.
Case Management (CM) is an organized program that relies upon professional, clinical and/or nursing expertise and critical thinking skills to ensure safe, appropriate and fiscally responsible access, throughput and transition within and across the continuum of care. The goals of Case Management include the achievement of optimal health, access to care and appropriate utilization of resources balanced with the patient's right to self-determination. The CM functions include utilization review, patient advocacy, resource management, continuum of care management, transitions of care and clinical documentation management. Staff will provide information and guidance to the patient and/or family promoting improved self-management, and enhanced patient-practitioner communication. A Geriatric Psych case manager is an autonomous role that will coordinate, negotiate and collaborate with the patient/family and the interdisciplinary team (both internal and external) in a patient and family centered model of care. Staff will ensure compliance with the hospital's UR Plan, demonstrating expertise in denial prevention/management. The Geriatric Psych Case Manager will be responsible for coordinating all interventions/outcomes provided by the Care Management Team.
- 1. Advocacy and Education
- 2. Clinical Care Coordination/Facilitation
- 2.1 Plan of Care and Outcomes Management. Facilitate coordination, communication and collaboration on behalf of the patient/family, physician and payer to achieve goals and maximize positive patient health outcomes. Patient Integration; ensure that each patient is the center around which all care decisions, plans of care and interventions are focused.
- 3. Continuity Transition Management
- 3.1 Ensure patient movement along the acute care continuum (Access, Throughput and Transition).
- 4. Financial Management
- 4.1 Acts as a resource for clinical documentation management outcomes oriented.
- 5. Performance & Outcomes Management (Clinical Resource Management)
- 5.1 Federal, State, Local, Regulatory agency compliance. Actively participate in the hospital's Utilization Review Committee. DNV (IOS 9001), RI UR Regs, patient safety and quality core measures
- 6. Psychosocial Management
- 6.1 Counseling Support and Referrals: Substance Abuse, ETOH/Drugs, Adult/Child/Domestic/Elder abuse identification and referrals.
- 7. Research & Practice Management
- 7.1 Application of Evidenced Based Practice.
- 8. Utilization Management
- 8.1 Adheres to State UR Regs and Third Party Payer contractual arrangements.
Bachelors Degree (or higher) in the healthcare field preferred
Cerification in Case Management desirable.
3-5 years of recent experience in hospital setting preferred
Knowledge of utilization management, case management and discharge planning preferred
Experience in home health, hospice or public health and computer data management preferred
Familiar with community resources and managed care organizations preferred
Must hold a valid Rhode Island Nursing License
CPI training within 1 yr of employment
Critical thinking, teamwork, creative problem solving, self directed, skilled negotiator,
Knowledge of current utilization management principles, PRO criteria and standards, discharge planning processes.
Commits to continuous learning and strives to improve competence in all areas of practice
Advances knowledge of the profession through research and application of best practice.
Adheres to professional standards of practice and his/her professional code of ethics.