OverviewTo be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.
Graduation from high school, including or supplemented by secretarial course work, or equivalent training and experience. Medical terminology/computer course required or equivalent related experience. College degree in Business desired or appropriate business experience.
Three (3) years relevant and direct administrative clerical/scheduling experience required in an outpatient environment and /or successful completion of the Business Services competency assessment or bachelor's degree in related field of study . Prior computer usage required with experience in an dental setting preferred. Experience in scheduling as well as an understanding of Third Party payor requirements.
Excellent telephone communications, interpersonal, coordination and organizational skills. Ability to read computer screens, forms, and other documents and follow written and oral instructions. Moderate keyboarding skills. Ability to work in a fast-paced, changing environment. Ability to respond to unpredictable, changing situations and needs (including clinical crises in the department and otherwise stressful situations and interactions) with professionalism, good judgment and ALWAYS excellent customer relation skills. Prior customer service coordination, or clinical experience necessary. Excellent communication and people skills. Ability to remain calm and professional in high stress situations.
Ability to lift 25 pounds.Ordering office supplies.