Clinical Program Manager - Digestive Health

NEW HAVEN, CT
Jan 21, 2020

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Job Description

Overview

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.

Working in partnership with the Digest Health Leadership Team, the Clinical Program Manager manages strategic initiatives, program development and clinical operations for all Yale New Haven Health, Community, and Yale Medicine ambulatory sites.The manager is responsible for integrating systems and resources of the Yale-New Haven Hospital, the Yale Medical Group. Will work closely with all Physician Program Leaders to create high functioning multidisciplinary Digestive Health diagnostic and treatment centers that are patient and family friendly. The manager works to ensure that Digest Health services demonstrates superior outcomes, provides seamless delivery of care, and maintains highly competitive service offerings and cost structure. The manager collaborates with others to achieve the program's strategic objectives and mission: excellent multidisciplinary patient care, teaching, research, and community service.

EEO/AA/Disability/Veteran

Responsibilities

  • 1. PROGRAM DEVELOPMENT .
    • 1.1 Collaborates with medical leadership to design, develop, and implement clinically and fiscally responsive program philosophies, goals, and objectives.
  • 2. OPERATIONS AND SERVICE EXCELLENCE
    • 2.1 Ensure that desired clinical services are rendered through timely, coordinated, multidisciplinary, cost effective and efficient processes.
  • 3. ORGANIZATIONAL LEADERSHIP
    • 3.1 Promotes the Digest Health Services to all customers by interpreting and communicating the program's mission and values, acting as a loyal, supportive, and informed spokesperson for the program, the physician practice and the Hospital.
  • 4. HUMAN RESOURCE MANAGEMENT
    • 4.1 Provides vision and leadership to staff in a collaborative environment that offers job satisfaction, recognition, and stimulates innovative thinking to accomplish goals and objectives.
  • 5. FISCAL MANAGEMENT AND REGULATORY COMPLIANCE
    • 5.1 Develops and manages a program budget to ensure the delivery of cost-effective, quality care.

Qualifications

EDUCATION

 

- Baccalaureate Degree in Nursing required and/or a Masters Degree in Nursing. - Masters Degree Preferred - Masters Degree Required as of 1/1/2021. The degree does not have to be in Nursing depending on whether the Bachelors Degree is a BSN. One of the two degrees (Bachelors or Masters) MUST BE IN NURSING.

 

EXPERIENCE

 

Three (3) to five (5) years experience including clinical practice experience and two (2) to three (3) years of demonstrated leadership/supervisory/management experience required.

 

LICENSURE

 

Current Connecticut State RN Nursing licensure required All eligible, nurse leaders must have one of the following nursing leadership certifications by December 31, 2028 and then be maintained. o ANCC Basic (NE) Nurse Executive, or o AONE (CNML) Certified Nurse Manager Leader

 

SPECIAL SKILLS

 

Able set forth the vision and mission of Digest Health Services. Demonstrated ability to direct a diverse work force in a busy ambulatory care environment. Demonstrated ability to manage multiple priorities. Excellent communication skills. Knowledge of and proficient in the operation and use of computer-based information systems, to facilitate all aspects of care delivery. Knowledgeable in budgeting and financing of clinical programs (salaried and non-salaried). Knowledgeable of Quality Improvement processes, and capable of implementing concepts. Demonstrated ability to implement and support change required

 

PHYSICAL DEMAND

 

Twenty four hour a day accountability for all operational aspects. Exposure to biohazards blood and body fluids. Prolonged standing, walking, and lifting required. Must be knowledgeable of hospital and YMG policies and practices. Ability to travel 50% of the time

 

Additional Information

Masters degree required
Experience 3-5 years clinical practice and 2-3 years of demonstrated leadership

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Job Info

Job: 15448

Department: Digestive Health Admin
Category: MGMT/LEADERSHIP
Sub Category: 1ST LEVEL MGR (MGR/SUP)
Status: Full Time Benefits Eligible
Shift: AS NEEDED
Hours: 40

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