To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.
The Nurse Manager is responsible for the 24 hour operational management of designated unit and reports to the Program Director. This responsibility includes the supervision, direction and support of the nursing staff, as well as adherence to nursing standards. The nurse manager is accountable for financial management.
- 1. Responsible for the activities of a nursing care unit. 1.1 Plans for the model of care to be utilized on the unit in delivering optimal and safe patient care, as well as meeting the Nursing Standards.
- 1.1 Plans for the system of care to be utilized on the unit in delivering patient care and meeting the Nursing Standards.
- 2. Facilitates the developments of nursing staff on the unit
- 2.1 Identifies knowledge or practice deficits among the staff through direct observation. Works with the Education Department to provide unit based educational programs to meet these needs.
- 3. Responsible for the quality of the staff's work and the management of the unit.
- 3.1 Involves the nursing staff in developing and meeting yearly goals which are congruent with the hospital's mission statement and for improving the professional activities on the unit as evidenced by yearly submission of goals and bi-yearly evaluation of progress toward meeting goals.
- 4. Responsible for the cost-effective management of the nursing unit.
- 4.1 Participates in annual budget development with the Program Director.
- 5. Teamwork
- 5.1 Embraces shared goals versus narrower interests: actively cooperative vs. competitive or non-committal.
- 6. Knowledgeable/Accountable/Fiscally Responsible
- 6.1 Continually seeks ways to sustain and improve one-s skills.
- 7. Flexible/Open-Minded
- 7.1 Listens with an open mind to other-s opinion in the spirit of finding and following the best ideas
- 8. Treats the people we serve as guests
- 8.1 Welcomes patient, visitors and staff in a warm, friendly manner; is courteous; makes eye contact and smiles; introduces self by name and, when appropriate, by position; addresses people by name whenever possible.
- 9. Listens to patients, visitors and staff and acts promptly to address concerns.
- 9.1 Uses active listening techniques to understand other-s needs and acts decisively to resolve problems.
- 10. Respects the privacy and confidentiality of patients, visitors and staff
- 10.1 Treats all patient related discussions with discretion; eliminates gossip; does not discuss patient or hospital business in elevators or other public areas.
- 11. Presents a professional image
- 11.1 Wears name-badge in a highly visible location; adheres to department dress code; makes sure that appearance is appropriate for professional role.
- 12. Answers the telephone professionally
- 12.1 Answers the phone promptly following department guidelines; introduces self and department, and as appropriate, offers assistance. Uses a please tone of voice.
- 13. Maintains a clean and safe environment
- 13.1 Keeps work area safe and clean; keeps hallways clear.
- 14. Anticipates what services and information people need and takes action to provide it.
- 14.1 Watches for clues that patients or visitors require assistance. Asks, May I help you?Escorts them to their destination, if necessary. Encourages people to ask questions.
- 15. Must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned unit. The individual must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient-s status and interpret the appropriate information needed to identify each patient-s requirements relative to his or her specific needs, and to provide the care needed as described in the unit-s/area-s/ Department-s policies and procedures.
BSN. Certification in Nursing Specialty, Preferred. MSN preferred
Five (5) years experience on a hospital nursing unit Two (2) to three (3) years of management preferred
RN in State of Connecticut
CQI/QA. Charge responsibilities, shared governance, yearly competencies, mandatory in-services. Serves as a resource person in the scope of medical/surgical nursing. These include interaction with patient centered care team, patients and families and the YNHH System. Professionalism with staff and other hospital personnel. Moderate stress from scheduling, meetings and deadlines.
Standing, walking, frequently pushing, pulling, bending, reaching, stooping, squatting and working in awkward positions. Able to help lift objects and patients ranging from five (5) to three hundred (300) pounds. Moderate stress from coordinating and supervising unit staff. May be exposed to infectious diseases/blood/body fluids. Will be exposed to physical, mental and emotional illness as well as end of life conditions and death. Moderate stress and risk of injury from patient care.