Food Service Worker

NEW HAVEN, CT
Feb 8, 2020

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Job Description

Overview

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.

Performs a variety of routine tasks and manual work within the patient services area of Food & Nutrition to assist in ensuring quality food and beverage items are served to customers. Assigned work area may include: the routine preparation of food and beverage items for patients; the delivery of food trucks to patient care divisions; washing of dishes and food service equipment; and the maintenance of a clean and sanitized food service environment. All tasks are performed under direct supervision, according to departmental procedures and specific task assignments. (Up to 20 points within the Responsibilities Section may be reallocated based upon the actual task assignments performed by an employee during the review period.) Demonstrates outstanding customer service and the Key Behaviors outlined in the Hospital's Core Success Factors in all interactions.

EEO/AA/Disability/Veteran

Responsibilities

  • 1. FOOD PREPARATION* - Completes assigned food and beverage preparation duties utilizing basic kitchen utensils to cut, mix, assemble, plate, or otherwise prepare sandwiches, salads, fruits and desserts or other cold food items or beverages for patients, maintaining food safety standards.
  • 2. PATIENT FOOD TRUCK DELIVERY - Transports and retrieves patient tray racks and food supplies to and from patient care divisions following established procedures to scan, track and ensure the accurate and timely delivery of items. Effectively communicates with Food Service Ambassadors utilizing two-way radios.
  • 3. DISHROOM - Sets up all equipment and supplies needed for ware washing. Cleans, sanitizes and washes dishes and food service equipment. Operates dish machine and empties trash receptacles. Returns all equipment and utensils to its proper location and plugs in all heated and cold equipment.
  • 4. SANITATION AND PERSONAL HYGIENE - Consistently follows established sanitation and personal hygiene guidelines to help prevent the spread of food borne illness. Maintains a clean and neat work area by adhering to the -clean as you go- policy. Proper hand washing techniques are followed at all times. Cleans and sanitizes all food handling equipment prior to use according to standard procedures. Uses and stores cleaning agents properly

Qualifications

EDUCATION

 

High School Graduate or equivalent (GED) is required. An understanding of basic dietary principles is preferred.

 

EXPERIENCE

 

Minimum of 6 months of work experience is preferred.

 

SPECIAL SKILLS

 

Must have a demonstrated ability to read, write and understand English; legible handwriting. Must be able to follow verbal and written instructions in order to accomplish all items on Task Assignment list during assigned shift, and to meet needs of customers. Must have demonstrated outstanding interpersonal/customer service skills.

 

PHYSICAL DEMAND

 

Moderate physical activity, requires ability to stand and walk more than 4 hours per day, with ability to lift, push and pull carts, pallets and food supplies (occasionally up to 50 pounds, frequently up to 30 pounds and/or continuously up to 10 pounds). Work environment involves moderate exposure to unusual elements, such as extreme temperatures, dirt, dust, fumes, smoke, unpleasant odors, and/or loud noises which require following basic safety precautions; and, working with cleaning chemicals requiring Personal Protective Equipment (PPE's) provided.

 

Additional Information

IT IS REQUIRED THAT YOU HAVE EXCEPTIONAL CUSTOMER SERVICE SKILLS. WORK WITH A TEAM, ABLE TO PUT PATIENTS FIRST, SHOW RESPECT, VALUE ALL PEOPLE, AND HAVE COMPASSION, INTEGRITY AND ACCOUNTABILITY. MUST. HAVE A HIGH SCHOOL DIPLOMA OR GED.

 

AVAILABLE TO WORK DAYS 7:30 TO 4PM and/or 4:30 TO 9:30 PM, INCLUDES WEEKDAYS, WEEKENDS, EVENINGS AND HOLIDAYS AS SCHEDULED

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Job Info

Job: 16654

Department: Food Nutritional Svc PFS
Category: SERVICE & TRADES
Sub Category: GENERAL SUPP SVCS
Status: Per Diem Non-Benefits Eligible
Shift: AS NEEDED
Hours: .04