To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.
The Nurse Navigator facilitates the multidisciplinary clinical system resulting in exceptional patient care and clinical outcomes. The Nurse Navigator improves patient preparedness for treatment through education and psychosocial suport while also facilitating interaction between patients, their physician(s) and referrals as appropriate. The Nurse Navigator assists in the development of appropriate educational materials and program monitoring to promote coordination of care and patient satisfaction. The Nurse Navigator assists the clinical and leadership team with program development, expansion and successful achievement of programmatic goals.
- 1. Assists with all clinical and administrative aspects, initiatives and responsibilities associated with the Stroke program.
- 1.1 Assists physician leader and Director with ongoing management of the Stroke Program.
- 2. Provides support to patient caregivers through guidance, direction and support in both the inpatient and outpatient settings.
- 2.1 Assists patients and families in understanding their diagnosis, treatment options and available resources.
- 3. Maintains and prepares for compliance readiness related to ongoing Joint Commission and state certificaton, or recertification, of Primary and Comprehensive Stroke Centers.
- 3.1 Maintains knowledge of Joint Commission certification requirements.
- 4. Assists physician and administrative leaders with Stroke Center quality improvement process.
- 4.1 Participates in department specific quality improvement activity relevant to program and role.
- 5. Collaborates with physicians, nurses and staff to assess educational needs of patients, families and community.
- 5.1 Assesses needs and collaborates with physicians and clinical staff to develop and provide ongoing stroke education.
- 6. Medical record management.
- 6.1 As requested, assists Stroke Coordinator with data abstraction and statistics.
Bachelor's Degree in Nursing required; Master's degree in Nursing or Healthcare preferred.
Three (3) to five (5) years experience in acute care or healthcare management required. Experience in a combination of the following is essential: clinical care, clinical process improvement, outcomes management, case management and physician relations. Knowledge and understanding of standards related to the Joint Commission certification process and "Get With The Guidelines-Stroke" preferred. Excellent oral and written communication skills.
Connecticut RN license required
Candidate must be able to thrive in a fast paced, complex academic medical environment where the Nurse Navigator works as a valued member of the multidisciplinary team. Background in neuroscience/stroke care and rehabilitation preferred. Must possess understanding of clinical processes, organizational dynamics and process improvement. Must be self motivated, goal oriented and able to work independently. Must have the ability to develop relationships and work collaboratively and effectively in partnership with patients, families, physicians, clinical staff, hospital departments, community and outside organizations. Must have excellent assessment, communication and organizational skills with the ability to manage and follow through on multiple priorities. Excellent critical thinking, analysis and assessment skills for successful process improvement planning and monitoring. Proficient in computer and data management.