Cardiac Catheterization Lab Nurse Navigator

Job Description

Overview

TITLE:

DEPARTMENT:

POSITION NUM (CODE):

VERSION 2 : 11-MAR-20 (APPROVED)

REPORTS TO: FLSA STATUS: EXEMPT

DEPT NUM (CODE):

SCHEDULE: EXY 24A

Asst Patient Svcs Mgr/CSM

13230 (001556)

541 (36320)

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our

Mission, and live our Values. These values-integrity, patient-centered, respect, accountability, and compassion -

must guide what we do, as individuals and professionals, every day.

SUMMARY

The Nurse Navigator facilitates the multidisciplinary clinical system resulting in exceptional patient care and clinical

outcomes. The Nurse Navigator improves patient preparedness for treatment through education and psychosocial

suport while also facilitating interaction between patients, their physician (s) and referrals as appropriate. The Nurse

Navigator assists in the development of appropriate educational materials and program monitoring to promote

coordination of care and patient satisfaction. The Nurse Navigator assists the clinical and leadership team with

program development, expansion and successful achievement of programmatic goals.

EEO/AA/Disability/Veteran.

RESPONSIBILITIES

1. Assists physician leader and Director with ongoing management of the CHIP Program

1.2 Serves as a clinical leader and role model for the CHIP program

1.3.1 Maintains excellent understanding of medical knowledge regarding cardiovascular disease entities

1.3.2 Maintains knowledge of evidence based medicine

1.3.3 Provides accurate, comprehensive assessment of relevant medical history and condition, including

physical assessment and review of pertinent laboratory results, psychosocial support and nutrition.

1.3.4 Assesses patient and family understanding of patient condition, goals of care and ongoing

management.

1.3.5 Provides patients and families with education regarding their disease process, medications,,

treatment and plan of care

1.3.6 Collaborate with key program physicians acting as a liaison between referring and consulting

physicians as needed

1.3.7 Align procedures, diagnostic tests, anesthesia, or other requirements prior to complex procedures

being performed

1.3.8 Facilitate external referrals and schedule complex cases.

1.3.9 Ensure all prerequisites are handled and appropriate documentation is gathered.

1.3.10 Arrange post procedure follow ups and testing

1.3.11 Level set Cath Lab schedules at YNHH to ensure CHIP cases can be appropriately accommodated .

1.3.12 Collaborate with Cath Lab managers to ensure seasoned staff are assigned to CHIP cases and

specialized equipment is available.

1.

2. Provides support to patient caregivers through guidance, direction and support in both the inpatient and

outpatient settings.

2.1 Assists patients and families in understanding their diagnosis, treatment options and available resources.

2.2 Continuously monitors and measures progress of interventions and outcomes

2.3 Partners with patients and families in addressing their concerns, issues, desires and needs

2.4 Facilitates the assessment, initiation and evaluation of patient and family education

2.5 Responsible for outreach efforts establishing and maintaining positive working relationships with

physicians, nurses, social workers, rehab services, etc.

2.6 Assists with planning and implementation of a safe discharge and transition of care.

2.7 Maintains responsibility for post discharge phone calls and follows up as appropriate

2.

Page 1 of 3

JOB DESCRIPTION

YALE NEW HAVEN HOSPITAL

GRADE:

Nurse Navigator

HVC Proc Nursing YSC

TITLE:

DEPARTMENT:

POSITION NUM (CODE):

VERSION 2 : 11-MAR-20 (APPROVED)

REPORTS TO: FLSA STATUS: EXEMPT

DEPT NUM (CODE):

SCHEDULE: EXY 24A

Asst Patient Svcs Mgr/CSM

13230 (001556)

541 (36320)

RESPONSIBILITIES

Maintains and prepares for compliance readiness related to ongoing Joint Commission and state

certification, or recertification, of Primary and Comprehensive Chest Pain Centers

3.1 Maintains knowledge of Joint Commission certification requirements

3.

Assists physician and administration leaders CHIP quality improvement process .

4.1 Participates in department specific quality improvement activity relevant to program and role

4.2 Assists in achieving objectives for the CHIP Program and supports an action plan to accomplish set

goals

4.3 Assist with educating staff regarding the CHIP Program quality improvement process

4.4 Participates in continuous performance improvement activities

4.5 Collaborates with multidisciplinary team to develop comprehensive plans to systematically document

indications, appropriateness, complications and success of treatment.

4.6 Supports YNHH High Reliability organization initiative

4.

Page 2 of 3

JOB DESCRIPTION

YALE NEW HAVEN HOSPITAL

GRADE:

Nurse Navigator

HVC Proc Nursing YSC

TITLE:

DEPARTMENT:

POSITION NUM (CODE):

VERSION 2 : 11-MAR-20 (APPROVED)

REPORTS TO: FLSA STATUS: EXEMPT

DEPT NUM (CODE):

SCHEDULE: EXY 24A

Asst Patient Svcs Mgr/CSM

13230 (001556)

541 (36320)

REQUIREMENTS

EDUCATION (number of years and type required to perform the position duties):

Bachelor's Degree in Nursing required; Master's degree in Nursing

EXPERIENCE (number of years and type required to meet an acceptable level of performance):

Three (3) to Five (5) years? experience in the cardiac Catheterization Lab or Cardiac Intensive Care Unit. Excellent

oral and written communication skills.

SPECIAL SKILLS:

Candidate must be able to thrive in a fast paced, complex academic environment were the Nurse Navigator works as

a valued member of the multidisciplinary team. Background in complex cardiac care. Must possess understanding

of clinical processes, organizational dynamics and process improvement. Must be self -motivated, goal oriented and

bale to work independently. Must have the ability to develop relationships and work collaboratively and effectively in

partnership with patients, families, physicians, clinical staff, hospital departments, community and outside

organizations. Must have excellent assessment, communication and organizational skills with the ability to manage

and follow through on multiple priorities. Excellent critical thinking, analysis and assessment skills for successful

process improvement planning and monitoring. Proficient in computer and data management.

ACCOUNTABILITY (how this position is held accountable for such as goals achievement, budget adherence, or

other areas of accountability):

Accountable for assuring patient needs are met throughout the continuum of care. Assist physicians and CHIP

Program clinicians with addressing barriers to care, coordination of services and other psychosocial needs .

Responsible for identifying gaps and/or trends in care and assisting CHIP Program clinicians and administration with

implementing practice changes that support evidence based practice.

In personal and job-related decisions and actions, consistently demonstrates that values of integrity, patient

centered, respect, accountability, and compassion.

COMPLEXITY (describe planning, problem solving, decision making, creative activity, or other special factors

inherent in the responsibilities of this position):

In personal and job-related decisions and actions, consistently demonstrates the values of integrity (doing the right

thing), patient-centered (putting patients and families first), respect (valuing all people and embracing all differences),

accountability (being responsible and taking action), and compassion (being empathetic).

High degree of interpersonal skills required; knowledge of community and its resources; ability to case manage ;

ability to work in a team setting to achieve desired patient and program outcomes. Must be able to plan and

prioritize daily activities. Good knowledge of the complexity of the CHIP patient population. May exercise

independent judgement referring complex situations to the CHIP Program clinicians

LICENSURE/CERTIFICATION:

Connecticut RN license required

INFORMATIONAL

SPECIAL WORKING CONDITIONS AND PHYSICAL DEMAND:

Departmental Approval: Date:

:03/11/2020

03/10/2020

Page 3 of 3

Responsibilities

RESPONSIBILITIES

Maintains and prepares for compliance readiness related to ongoing Joint Commission and state

certification, or recertification, of Primary and Comprehensive Chest Pain Centers

3.1 Maintains knowledge of Joint Commission certification requirements

3.

Assists physician and administration leaders CHIP quality improvement process .

4.1 Participates in department specific quality improvement activity relevant to program and role

4.2 Assists in achieving objectives for the CHIP Program and supports an action plan to accomplish set

goals

4.3 Assist with educating staff regarding the CHIP Program quality improvement process

4.4 Participates in continuous performance improvement activities

4.5 Collaborates with multidisciplinary team to develop comprehensive plans to systematically document

indications, appropriateness, complications and success of treatment.

4.6 Supports YNHH High Reliability organization initiative

4.

Page 2 of 3

JOB DESCRIPTION

YALE NEW HAVEN HOSPITAL

GRADE:

Nurse Navigator

HVC Proc Nursing YSC

TITLE:

DEPARTMENT:

POSITION NUM (CODE):

VERSION 2 : 11-MAR-20 (APPROVED)

REPORTS TO: FLSA STATUS: EXEMPT

DEPT NUM (CODE):

SCHEDULE: EXY 24A

Asst Patient Svcs Mgr/CSM

13230 (001556)

541 (36320)

Qualifications

REQUIREMENTS

EDUCATION (number of years and type required to perform the position duties):

Bachelor's Degree in Nursing required; Master's degree in Nursing

EXPERIENCE (number of years and type required to meet an acceptable level of performance):

Three (3) to Five (5) years? experience in the cardiac Catheterization Lab or Cardiac Intensive Care Unit. Excellent

oral and written communication skills.

SPECIAL SKILLS:

Candidate must be able to thrive in a fast paced, complex academic environment were the Nurse Navigator works as

a valued member of the multidisciplinary team. Background in complex cardiac care. Must possess understanding

of clinical processes, organizational dynamics and process improvement. Must be self -motivated, goal oriented and

bale to work independently. Must have the ability to develop relationships and work collaboratively and effectively in

partnership with patients, families, physicians, clinical staff, hospital departments, community and outside

organizations. Must have excellent assessment, communication and organizational skills with the ability to manage

and follow through on multiple priorities. Excellent critical thinking, analysis and assessment skills for successful

process improvement planning and monitoring. Proficient in computer and data management.

ACCOUNTABILITY (how this position is held accountable for such as goals achievement, budget adherence, or

other areas of accountability):

Accountable for assuring patient needs are met throughout the continuum of care. Assist physicians and CHIP

Program clinicians with addressing barriers to care, coordination of services and other psychosocial needs .

Responsible for identifying gaps and/or trends in care and assisting CHIP Program clinicians and administration with

implementing practice changes that support evidence based practice.

In personal and job-related decisions and actions, consistently demonstrates that values of integrity, patient

centered, respect, accountability, and compassion.

COMPLEXITY (describe planning, problem solving, decision making, creative activity, or other special factors

inherent in the responsibilities of this position):

In personal and job-related decisions and actions, consistently demonstrates the values of integrity (doing the right

thing), patient-centered (putting patients and families first), respect (valuing all people and embracing all differences),

accountability (being responsible and taking action), and compassion (being empathetic).

High degree of interpersonal skills required; knowledge of community and its resources; ability to case manage ;

ability to work in a team setting to achieve desired patient and program outcomes. Must be able to plan and

prioritize daily activities. Good knowledge of the complexity of the CHIP patient population. May exercise

independent judgement referring complex situations to the CHIP Program clinicians

LICENSURE/CERTIFICATION:

Connecticut RN license required

INFORMATIONAL

SPECIAL WORKING CONDITIONS AND PHYSICAL DEMAND:

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