Pharmacy Project Coordinator

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NEW HAVEN, CT
Jun 30, 2020

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Job Description

Overview

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our
Mission, and live our Values. These values-integrity, patient-centered, respect, accountability, and compassion -
must guide what we do, as individuals and professionals, every day.


SUMMARY
The Project Coordinator is involved in all aspects of projects including: application development efforts, systems
upgrades and installations, technology outsourcing, coordinate resources, coordinate the project governance
structure and communication regarding the project. The Project Coordinator is responsible for project development
process, determining project requirements, facilitating project planning, tracking project costs and schedules ,
mitigating project risks, making sure the project is on track and within budget and ensuring sustainability and post
project implementation success factors. The Project Coordinator coordinates with the project sponsor, responsible
and accountable to ensure projects go through the proper phases of the project life cycle.
EEO/AA/Disability/Veteran.

Responsibilities

Program Management:
Responsible for planning, scheduling,project goals, milestones, budgeting and resource management to
achieve deliverables. Defines requirements and the project life cycle and deployment plans. Coordinates
projects from planning and development to implementation. Responsible for all relevant scheduling and
quality of program/project. Facilitate all the changes and issues with stakeholders. Coordinates activity
closely with the project sponsor and the full project team to ensure strategic goals are achieved. Ensures
that the clinical/operations community is appropriately engaged in their project activities to optimize design ,
test and support. Coordinates all related milestone attainment and pertinent needs. Provides and updates
project plans to ensure project status is communicated to stakeholders and leadership. Effectively identifies ,
tracks and coordinates the resolution of projects issues to ensure project timelines are met. Anticipates
resource demand changes and makes and/or recommends changes well in advance of need. Ensures issues
are presented clearly, options framed appropriately, recommendations are provided and that a course of
resolution is established as needed to adhere to project timelines. Demonstrates a strong belief in the
organizational and departmental goals/objectives. Functions as a change agent and advocate for the
department and seek ways to optimize/improve processes.
1.
1 .1 Responsible for planning and scheduling project goals, milestones and deliverables.
1 .2 Defines requirements and plans the project life cycle deployment.
1 .3 Manage projects from planning and development to closing.
1 .4 Responsible for scope, schedule, and quality of programs/projects.
1 .5 Managing all the changes and issues with the stakeholders.
Coordinates activities closely with the Project Executive and the full Project Cabinet to ensure strategic
goals are achieved.
1 .6
Ensures that the clinical / operational community is appropriately engaged in their project activities to
optimize design, testing and support.
1 .7
1 .8 Exhibits leadership qualities to define requirements for project risks.
1 .9 Managing all the changes and issues with the stakeholders.
1 .10 Providing project plans that include scheduling, budgeting, resources and milestones.

1 .11 Making sure that the execution of all projects is carried out on schedule.
1 .12 Provide the program status to ITS leadership and stakeholders.
Effectively identifies, tracks and manages the resolution of program/project issues to ensure project
timelines are met.
1 .13
1 .14 Lending expertise to internal teams and task forces.
1 .15 Trains ITS and end users on the Program Management Office (PMO) processes and procedures.
Anticipates resource demand changes and makes and/or recommends changes well in advance of
changing needs.
1 .16
Ensures issues presented clearly, options framed appropriately, recommendations are provided, and
that a course for resolution is established as needed to adhere to project timelines.
1 .17
1 .18 Demonstrates a strong belief in the organization's goals and objectives.
Functions as a change agent and advocate for the Program Management Organization and seeks ways
to improve customer satisfaction.
1 .19
1 .20 Initiates process improvement and standardization across the organization.
Communication:
Interacts and interfaces closely with the departmental leadership and project sponsors. Communicates
timely and effectively with pertinent systems stakeholders. Identifies strategies and /or technology to improve
communication and status of the project. Positively promotes the benefits of the system, motivates end user
and others, and serves as an effective liaison between the project and leadership. Understands the
importance of confidentiality and measures communication as appropriate.
2.
2 .1 Interacts and interfaces closely with the directors and customers.
Communicates timely and effectively with technical, developmental, operational teams and external
customers.
2 .2
2 .3 Communicates the requirements from the customer to the technical team.
2 .4 Identifies strategies/technologies to improve communication and status of the program.
Positively promotes the benefits of the system, motivates end-users and others, and serves as an
effective liaison between the project and executives and department managers .
2 .5
Teamwork:
Works as an effective member of the overall project leadership team facilitating open communication and
issue resolution. Establishes positive relationships with clinical /operational leadership directly and through
established project structures and facilitates open communication and direction setting. Promotes a team
atmosphere encouraging team member input and optimizing group productivity. Demonstrates strong
relationship management skills with the end user community and provides a model for others to follow .
Establishes and coordinates structured communication process to ensure all team members are aware of
progress and or short falls of project. Willingness to subordinate individual goals for team goals.
3.
Works as an effective member of the overall project leadership team facilitating open communication
and issue resolution.
3 .1Establishes positive relationships with clinical / operational leaders both directly and through
established project structures and facilitates open communication and direction setting.
3 .2
Promotes effective vendor engagement ensuring input is fully leveraged and issue resolution and support
practices meet ?partnership? expectations.
3 .3
3 .4 Promotes a team atmosphere encouraging team member input and optimizing group productivity.
Demonstrates strong relationship management skills with the end user community and provides a
model for others to follow.
3 .5
Establishes and manages structured communication processes necessary to ensure all objectives of
the project are met.
3 .6
3 .7 Willingness to subordinate individual goals for team goals.

Qualifications

EDUCATION (number of years and type required to perform the position duties):
Five (5) - ten (10)years experience in related field administrative/executive support, project management or related
areas with pertinent responsibilities.
Associate, Bachelors and pertinent certifications preferred.
EXPERIENCE (number of years and type required to meet an acceptable level of performance):
Demonstrated project leadership and administrative/executive support experience. Minimum of five (5) years work
experience in leading multiple project implementations, coordination of department with large staff and concurrent
activities is required.
SPECIAL SKILLS:
Exceptional coordination and leadership skills capable of coordinating team activities within a broader project
context and with operational leadership.
Outstanding teamwork skills comfortable in both cultivating a team and functioning within a complex matrix
structure.
Strong knowledge/skill capable of participating and/or leading discussions of change in the clinical/operations space
as driven by implementation needs.
Strong analytic and time management skills and can deal with multiple complex projects at the same time focusing
on key deliverables
Strong project management skills. Attention to detail with the ability to delegate task and coordinate activities of a
team.
Excellent written and oral communication skills, customer service orientation, comfortable working at all levels of the
organization.
ACCOUNTABILITY (how this position is held accountable for such as goals achievement, budget adherence, or
other areas of accountability):
Intra personal and job-related decisions and actions, consistently demonstrates the values of integrity (doing the
right thing), patient-centered (putting patients and families first), respect (valuing all people and embracing all
differences), accountability (being responsible and taking action), and compassion (being empathetic).
COMPLEXITY (describe planning, problem solving, decision making, creative activity, or other special factors
inherent in the responsibilities of this position):
In personal and job-related decisions and actions, consistently demonstrates the values of integrity (doing the right
thing), patient-centered (putting patients and families first), respect (valuing all people and embracing all differences),
accountability (being responsible and taking action), and compassion (being empathetic).
Demonstrated ability to work with all levels of the organization, in order to communicate and deliver projects on time
and within budgeted allocation. Must be use diverse project management skills to ensure risks are mitigated and
opportunities optimized.
LICENSURE/CERTIFICATION:
PMP Certification: Preferred.

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Job Info

Job: 17388

Department: System Pharmacy
Category: NON - CLINICAL OTHER
Sub Category: ADMIN PROF
Status: Full Time Benefits Eligible
Shift: D/E
Hours: 40

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