To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.
The Applications Specialist functions as the primary contact and expert for the application. Working under the direction of the Sr. Manager, Clinical Integration and Applications to build & install and support applications. Coordinates all issues that arise during the project for their application area. Primary responsibilities include: analyzing work flows and understanding policies, procedures and constraints of the clinical or business operations. In depth and precise investigation and documentation of operational specifications and application functionality is required. A key activity is to work with users to determine project needs, develop proposals, and recommend opportunities for technological and work flow improvement. They function as the primary contact to support the implementation of new projects and upgrades as well as troubleshoot problems and questions from end-users during training, go-live and post go-live periods. Attention to detail is a critical skill for this position. Successful candidates have an interest in emerging technologies and enjoy working with people to identify how technology can effectively support business needs.
- 1. Application Implementation and Support
- 1.1 Supports application implementation and maintenance including analysis, planning and preparation.
- 2. Teamwork
- 2.1 Creates and maintains regular status reports to Manager.
- 3. Documentation
- 3.1 Documents and maintains all required system design and build documents and configures system
- 4. Other
- 4.1 Provides training to other IT staff and user clients as appropriate.
Associates degree or equivalent experience required.
Minimum 5 years experience in Healthcare and/or technology strongly preferred. A minimum of 2 to 3 years experience as a Systems Analyst is required. Ability to analyze workflow to recommend and develop application solutions. Ability to research and interpret data ; to include reporting, preparing and presenting data. Healthcare or Epic experience preferred.
Ability to work independently and meet deadlines with minimal supervision and ability to deal with simultaneous
tasks, communicate effectively, problem solve, and develop creative solutions to complex problems required. Strong
organizational. problem solving and listening skills, attention to detail, innovative thinking and ability to inspire others
required. Must possess a high level of customer service skills and participate as strong, collaborative team player .
Capable of taking leadership role in managing end user relationships. Working knowledge of Microsoft Office tools required.
Travel to multiple YNHHS facilities is necessary.