Patient Screener/Interviewer (Bilingual)

NEW HAVEN, CT
May 23, 2020

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Job Description

Overview

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.

 

SUMMARY

 

*This Position is Co-Terminus with Funding*

The Patient Screener/Interviewer will be responsible for conducting face-to-face and telephone surveys with individuals who will received services through Project Access-New Haven (PA-NH). This is an exciting opportunity to work with a local nonprofit organization that is providing needed healthcare services to underserved individuals living in the Greater New Haven area, as well as contribute to a vital program evaluation/health services research initiative. The Patient Screener/Interviewer will be directly involved in the evaluation of PA-NH and our unique service delivery model.

EEO/AA/Disability/Veteran

Responsibilities

  • 1. Review patient charts to obtain information about the services provided to the patient by Project Access of New Haven
  • 2. Follow a standard protocol of patient outreach (via phone and mail) to request survey participation
  • 3. Conduct structured surveys with patients over the telephone
  • 4. Enter patient responses into an electronic survey system
  • 5. Record outreach attempts to patients in electronic database
  • 6. Track survey participation in an electronic patient database.
  • 7. Screen patients for enrollment in Project Access of New Haven Programs

Qualifications

EDUCATION

 

Graduation from high school required. Enrollment in college degree program (sociology, human services, public health, psychology) preferred. Background or interest in healthcare, public health, social services, health services research, program evaluation, or survey methods preferred, but not required.

 

EXPERIENCE

 

Ideal candidate will have experience or exposure working with diverse populations in a community setting.

 

LICENSURE

 

N/A

 

SPECIAL SKILLS

 

Bi-lingual English/Spanish required. Candidates must have excellent communication skills, and be able to work independently with regular support and supervision from Project Access of New Haven staff. Position requires flexible weekday hours as well as some evenings and/or weekends. Basic computer skills and ability to document progress in an electronic format also needed.

 

Additional Information

Bilingual (Spanish-English) required.

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Job Info

Job: 19593

Department: Project Access New Haven
Category: NON - CLINICAL OTHER
Sub Category: GENERAL CLERICAL
Status: Full Time Benefits Eligible
Shift: D/E
Hours: 40

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