Assoc Medical Interpreter

NEW HAVEN, CT
Jun 30, 2020

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Job Description

Overview

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.

 

SUMMARY

This position reports to the manager of Language Services and receives operational coordination and direction from the Manager of Language Services or the Assistant Manager of Language Services. Position provides accurate and complete, interpretation of medical information between providers and patients. Candidates adhere to the standards of practice and code of ethics of medical Interpreting.

EEO/AA/Disability/Veteran

Responsibilities

  • 1. Facilitates and encourages direct communication between patient and provider by being a conduit and not the focus of communication.
    • 1.1 Displays equal sensitivity to patient and caregiver concerns, interpreting all comments between the two parties
  • 2. Assists with operational functions of Interpreter Program.
    • 2.1 Documents interpreter encounter(s) accurately and in a timely manner in EPIC.
  • 3. Professional development:
    • 3.1 Completes the YNHH Interpreter Certification Program within 1 year on employment.

Qualifications

EDUCATION

 

High School diploma required. Associate degree with a concentration in language, communication or an allied
medical field preferred.

 

EXPERIENCE

 

Minimum of one year of medical interpreting required. Experience in a healthcare /hospital setting preferred. Experience in handling a variety of customers at all socio-economic levels. Ability to enter and retrieve data from
EMR systems, i.e. Epic, Meditech

 

LICENSURE

 

YNHH Interpreter Certification Program required within 1 year of employment National Certification of Medical Interpreters required within 18 months of employment.

 

SPECIAL SKILLS

 

Must be fluent in a foreign language and English both verbal and written. Proven ability to work as a part of a team
and to work with limited supervision. Completes the accurate entry of data in both Epic and the Language Services
System. Basic knowledge of medical vocabulary in at least two languages.

 

PHYSICAL DEMAND

 

Hearing sufficient to understand and interface effectively between two or more parties in a medical interview who
speak different spoken languages. Sitting 10-20% of the day, Standing or ambulating 80% of the day, Able to move
quickly through a large, multi-floored complex with many buildings Visual acuity sufficient to read printed matter. May require travel to different YNHH facilities to include satellite offices.

 

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Job Info

Job: 19710

Department: Language Services
Category: ADMIN SUPPORT
Sub Category: CLINICAL PROF
Status: Full Time Benefits Eligible
Shift: DAYS
Hours: 40

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