To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.
Under The Direction Of The Revenue Cycle Director, Directs And Delegates Workflow, Oversees Staffing Of The Patient Access Department On An Ongoing Basis, Monitors Employee Performance, Conducting Job Evaluations And Addressing Employee Performance Issues. This Position Is Responsible For The Admitting And Registration Processes At The Main Campus And L+M Satellite Locations, For Implementing And Growing Point Of Service (Pos) Collections, And Increasing Operating Efficiencies In These Divisions. The Focus Of This Position Is To Ensure Correct Patient Demographic And Financial Information Has Been Obtained In Order To Ensure Accurate Flow Of Information And To Maximize Cash Flow, And To Ensure Excellent Customer Satisfaction. Provides Statistical Data, Updates, And Makes Recommendations To The Director.
Education: Minimum of A.S. degree. Bachelor’s degree preferred.
Experience: A minimum of 4 years in patient access or health care patient financial services, hospital setting preferred. Minimum of 2 years in supervisory role in patient access. Extensive experience in front-end copay collection. Advanced knowledge of Excel and Word.
At Least Two (2) Years Of Experience Within The Healthcare Field Of Scheduling, Patient Access, Billing, Or Call Center Is Required. Minimum Of One (1) Year Supervisory Experience. Additional Years Of Experience Above The Minimum Requirements May Substitute For Educational Requirements On A One To One Basis (I.E. One Year Of Experience Equals One Year Of Education). Demonstrated Knowledge Of The Revenue Cycle, Cpt And Icdx Coding, Medical Terminology.
Cpc, Cpam Preferable.
Ability To Work Collaboratively And Independently And To Effectively Communicate With/To People At All Levels. Requires Strong Analytical And Organizational Skills As Well As The Ability To Be Flexible With Changing Needs And Deadlines. Ability To Acquire, Manage, Manipulate, And Analyze Data. Must Be Flexible, Versatile And Adaptable Both In Day-To-Day Activities And In Supporting Revenue Cycle Quality Initiatives.