Manager Lab Support Svcs

NEW HAVEN, CT
Sep 23, 2020

Share:
This job has no Apply URL.

Job Description

Overview

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.

This position reports to the Senior Manager of Clinical Services. Responsible and accountable for the daily operation of the Department's phlebotomy services and specimen processing areas. This includes community based draw stations, on campus clinics and impatient phlebotomy. These responsibilities include administrative and personnel matters as well as accountability for customer service, budget adherence and capital budget planning. This position is also responsible for the management of all outpatient services for SRC campus. This includes both personnel management and operations.

EEO/AA/Disability/Veteran

Responsibilities

  • 1. Responsible for operations of phlebotomy services and specimen processing.
    • 1.1 Manages all staff to include approving work schedules, maintaining proper staff and day to day supervision of activities.
  • 2. Responsible for budgetary control.
    • 2.1 Responsible for maintaining the operating budget within the expense base. Provides timely feedback to Director of Laboratory Services on all budget variances.
  • 3. Assures provision of exceptional customer service
    • 3.1 Develops and implements customer service strategies to assure exceptional customer service is provided.
  • 4. Other administrative duties
    • 4.1 Supports departmental outreach activities in the absence of the Outreach Marketing Coordinator

Qualifications

EDUCATION


Bachelor's Degree from an accredited university or college in a Biological Science is required, or Bachelor's Degree in Medical Technology with MT (ASCP) certification or equivalent preferred.


EXPERIENCE


Minimum of five (5) years of Managerial, Technical, or Professional experience in a Laboratory setting is required. Previous phlebotomy experience is highly preferred.


LICENSURE


ASCP certification and/or phlebotomy certification preferred


SPECIAL SKILLS


Excellent organizational verbal and written communication skills, able to communicate in an effective and professional manner with hospital staff. Excellent customer services skills required. Proficient with word processing and spreadsheet software. General knowledge of laboratory quality assurance. Working knowledge of regulatory requirements for laboratories. Working knowledge of phlebotomy. The ability to work as a member of a diverse team is essential.


Share:
This job has no Apply URL.
 

Not ready to apply, but interested in working at Yale New Haven Health?

Join our Talent Network

Job Info

Job: 22831

Department: SRC Inpatient Phlebotomy
Category: MGMT/LEADERSHIP
Sub Category: 1ST LEVEL MGR (MGR/SUP)
Status: Full Time Benefits Eligible
Shift: DAYS
Hours: 40

Similar Jobs

Regional Manager of Operations

New Haven, CT
MGMT/LEADERSHIP

Regional Manager of Operations

New Haven, CT
MGMT/LEADERSHIP

Asst Patient Svcs Mgr/CSM PACU YSC

NEW HAVEN, CT
MGMT/LEADERSHIP

APSM

NEW HAVEN, CT
MGMT/LEADERSHIP

Patient Services Manager - Trauma Surgery SDU

NEW HAVEN, CT
MGMT/LEADERSHIP

Pharmacy Operations Supervisor - Overnight

NEW HAVEN, CT
MGMT/LEADERSHIP

SPD Day Supervisor

NEW HAVEN, CT
MGMT/LEADERSHIP

Manager Lab Support Svcs

NEW HAVEN, CT
MGMT/LEADERSHIP

Program Director, Center for Bioethics (MD/DO)

New Haven, CT
MGMT/LEADERSHIP

Chief Radiation Therapist

NEW HAVEN, CT
MGMT/LEADERSHIP

Asst Patient Svcs Mgr/Csm Medicine 6-7

NEW HAVEN, CT
MGMT/LEADERSHIP

Asst Patient Svcs Mgr/Csm Medicine 9-7

NEW HAVEN, CT
MGMT/LEADERSHIP

APSM HVC 5-2

NEW HAVEN, CT
MGMT/LEADERSHIP

Patient Transport Supervisor

NEW HAVEN, CT
MGMT/LEADERSHIP

Patient Service Manager

NEW HAVEN, CT
MGMT/LEADERSHIP

Dir. Business Operations, CORE

NEW HAVEN, CT
MGMT/LEADERSHIP

Patient Services Manager - Medical ICU - YSC

NEW HAVEN, CT
MGMT/LEADERSHIP

Executive Director, Radiology

New Haven, CT
MGMT/LEADERSHIP

CDI Supervisor

NEW HAVEN, CT
MGMT/LEADERSHIP

Director of Facilities Engineering

NEW HAVEN, CT
MGMT/LEADERSHIP

SRC Core Laboratory Manager

New Haven, CT
MGMT/LEADERSHIP

Patient Service Manager

NEW HAVEN, CT
MGMT/LEADERSHIP