To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.
The Director of Environmental Services is responsible for the oversight of the housekeeping program across all sites of L+M Healthcare. This position will ensure that the collective goals and objectives are achieved. Delegates, to Environmental Services supervisors and staff, the responsibility for maintaining an established level of cleanliness and services across the enterprise. In addition, responsible for hazardous, medical and regulated waste management program and associated hospital recycling and environmental sustainability programs.
- 1. Plan the overall housekeeping program to service the entire hospital by structuring and organizing departmental lines of authority and accountability requirements. Recommends and implements new methods designed to operating and service efficiencies.
- 2. Establishes control factors to ensure strict adherence to departmental policies and practices.
- 3. Prepares, submits and justifies annual operating expenses and capital departmental budgets, ensuring adherence.
- 4. Controls and adheres to department operating expenses by establishing standard operational procedures, cost analysis audits and time standards. Analyzes operations in all major areas of responsibility.
- 5. Establishes goals and objectives for the Environmental Services Department and annually reviews and reports on departmental activities and accomplishments.
- 6. Audits existing organizational structures to improve departmental efficiency and housekeeping services. Plans and establishes organizational structures and procedures for new areas of responsibility.
- 7. Guides and assists others in evaluating pilot studies of new cleaning methods and techniques.
- 8. Establishes controls to ensure proper standards of cleanliness throughout the entire Hospital complex. Ensures that prime areas (patient care areas, family and public waiting areas and lobbies and entrances) are maintained at a level of cleanliness that provides complete safety for patients and personnel.
- 9. Communicates and interprets Hospital policies, procedures and practices for Environmental Services Department supervisors and personnel.
- 10. Remains available for departmental employees to discuss opportunities and difficulties that may arise.
- 11. Assists and guides Environmental Services department leadership Staff with planning, organizing and controlling matters that pertain to operational problems and routines.
- 12. Screens and interviews vendors and service representatives concerning equipment and supplies that are used to carry out the housekeeping-cleaning program.
- 13. Maintains oversight on specifications on equipment, materials and supplies used by the department.
- 14. Consults with Facilities Design and Construction department to coordinate the selection of interior materials, patient equipment, and furniture to determine that materials used are washable or cleanable, and to ensure adherence to fire and safety regulations.
- 15. In addition to housekeeping responsibilities, also responsible for hazardous, medical and regulated waste management program and associated hospital recycling and environmental sustainability program
- 16. Maintains regulatory readiness through ongoing compliance with The Joint Commission, CMS and DPH standards and regulations.
- 17. Performs other duties as assigned.
Bachelor's degree in management or related discipline, Masters degree required.
Five (5) years experience in a management position, responsible for a large building.
A Certified Healthcare Environmental Services Professional (CHESP) Certification by the Association for the Healthcare Environment division of AHA is desirable. Must have a current driver's license and an acceptable driving record.
Excellent interpersonal skills and proven ability to effectively work with individuals at all levels of the organization, including patients, department heads, associates, and vendors, resolving conflicts as they arise. Ability to organize, set priorities and make decisions. Ability to learn automated housekeeping software systems. Skilled in mathematics, business contracts, critical decision-making. Ability to produce financial analysis on cost savings projects and make financial decisions with developed data.
Computer savvy with proficiency in Microsoft Office Software