To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.
The Oncology Physician Practice Coordinator (PPC) organizes and provides safe, effective, and evidence-based ambulatory cancer care tailored to the individual needs of the patient and family. As a core member of the Smilow Care Center care delivery team, the PPC receives new patient handoffs from the Clinical Coordinator and partners with the Care Center team to support assigned providers and to facilitate the coordination of outpatient care for oncology “clinic only” return patients utilizing the principles of primary nursing and the 5 step process to deliver comprehensive individualized care.
- • Performs pre-clinic preparation to ensure that scheduled “clinic only” patients are visit ready and assesses each patient’s need for direct nurse contact during visit.
• Completes individualized focused re-assessment and conducts post clinic wrap-up with assigned providers to ensure that the desired patient plan is executed; documents clearly.
• Communicates critical patient data and assessment findings to providers, infusion nurses and other members of the care team as appropriate; ensures that handoff information is complete.
• Provides initial and reinforcement patient/family education customized to the patient’s teaching/learning style, understanding, changing clinical condition and treatment plan.
• Administers unscheduled injections and performs unscheduled central line draws in exam rooms, supporting providers as needed during special procedures and for special need patients.
• Manages inbound clinical calls (eg, prescription renewals, clinical symptoms, etc) for “clinic only” patients, is responsible for the chain of custody of the information and documents telephone encounters.
• Assesses patients for referrals to supportive care services and follows through to ensure referrals have been executed.
• Works in collaboration with clinical coordinator during planned and unplanned absences to provide new patient coordination and inpatient discharge follow-ups.
• Contributes to staff learning needs assessment; attends inservice programs and provides data for performance audit activities.
• Performs other duties as assigned.
Graduate of an accredited nursing school, BSN required or currently enrolled and completion within 12 months. MSN preferred.
Minimum three years medical surgical/oncology experience. Outpatient Ambulatory experience preferred
Active CT RN license, OCN certification preferred
Excellent interpersonal and communication (oral and written) skills required. Knowledge of adult learning competencies and patient teaching skills. Ability to work autonomously and maintain flexibility.