Digestive Health Program Development Manager

Job Description

Overview

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.

Working closely with the Digestive Health Executive Director of Clinical Program Development, the Digestive Health Program Development Manager (PDM) will support the assessment, development and implementation of initiatives designed to grow clinical programs, market share, improve performance /productivity, maximize effective utilization of resources, enhance patient outcomes /service satisfaction and generate a competitive advantage for the YNHHS Digestive Health. An individual in this position works in close collaboration with service line leaders and with relevant Yale New Haven Health system departments, community practices and Yale Medicine with respect to programmatic development, business plan creation, community relations and service delivery coordination across the three organizations. The position supports physician program leaders and executive leaders by coordinating and /or facilitating designated clinical, business, data compilation, action planning and the execution of implementation plans for programmatic goals and clinical access enhancement. Program Development Manager will lead & facilitate key clinical programs within Digestive Health across the system. The program development manager will assist in the execution of marketing, communication, epic optimization, dashboard design and patient education materials . PDM will develop and regularly update the executive team and ensure efficient /effective program delivery.

EEO/AA/Disability/Veteran

Responsibilities

• 1. Program Development
• 1.1 Assists the Executive Director and Digestive Health Svc line in the development and implementation of programmatic initiatives by:
• 2. Short- and Long-Term Planning
• 2.1 Develop strategic and short/long term business plans in collaboration with clinical program leaders, the Digestive Health players that:
• 3. Business Development/Marketing
• 3.1 Collaborate with Marketing/Communications departments to develop effective marketing strategies and promotional materials designed to enhance awareness and expand market share including supporting the development of community awareness activities to promote clinical programs and services.
• 4. Financial Management
• 4.1 Participates in the preparation of complete financial activity, including variance reports, financial projections and other statistical reports
• 5. Human Resources
• 5.1 Participate in compiling data required to evaluate staffing levels and support staffing requests.
• 6. Operational Management
• 6.1 Support clinical program leadership in ensuring clinical team related compliance with all provisions of DOH, TJC, and other pertinent regulatory requirements
• 7. Regulatory Compliance
• 7.1 Support clinical program efforts to ensure full compliance with internal /external legal and regulatory standards and requirements; monitor the effectiveness of current processes in meeting expectations and producing desired results.

Qualifications

EDUCATION

Bachelors degree in Business, Healthcare Administration or related field required; Masters degree in Healthcare administration or related field or enrollment in a related Masters degree program is strongly preferred. Clinical Background preferred (RN, Pharm, PA, APRN) Project Management Certification preferred.

EXPERIENCE

With a Master's Degree in a healthcare related field: A minimum of two years of progressively responsible work experience preferably in a healthcare setting. With a Bachelors Degree: A minimum of five years of progressively responsible work experience in a healthcare setting. Digestive Health experience preferred. Clinical background preferred. Proven track record of accomplishments in project management and program development with physician leaders. History of bringing multidisciplinary groups together and able to work in a matrix structure. Strong knowledge of clinical dashboard design, IT, Epic EMR, and PowerPoint/Excel.

LICENSURE

PA/APRN/RN/PharmD preferred PMP certification preferred

SPECIAL SKILLS

1. Substantial knowledge of specialized principles and practices related to health care management and service line operations including State Department of Health, TJC and other regulatory agency requirements. 2. Sufficient knowledge to recognize important synergies among and between clinical outcomes, cost containment , patient safety/satisfaction and regulatory compliance. 3. Management & Medical expertise relating to business planning, budget administration, program access enhancement, data analysis and report generation. 4. Demonstrated leadership in a previous healthcare management position, interpersonal, communication and presentation skills; understanding of and experience with customer service concepts. 5. Intermediate to advanced computer skills including Word, Powerpoint, Excel, Access, Project Management, creation and formatting of complex tables and management of table data.

Additional Information

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