To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.
Working in partnership with the Medical Directors of Apheresis, Photopheresis, and the Cellular Therapy Program (Stem Cell Transplant and Immune Effector Cell Therapy), the Program Manager for Cellular Therapy leads the strategic initiatives, program development and operations of the Cellular Therapy Program which includes: A) Apheresis, and B) Photopheresis, C) the Stem Cell Transplant Coordinators, and D) the Cellular Therapy Quality Program.
The program manager is responsible for clinical, programmatic and operational aspects of the Cellular Therapy Program including Apheresis, Photopheresis, Stem Cell Transplant Coordination, and Quality and Safety Management for Transplant and Cellular Therapy. The program manager integrates systems and resources of the Yale -New Haven Hospital, the Yale Medical Group, and the Yale Comprehensive Cancer Center to form a unified multidisciplinary Cellular Therapy Program that is staff, patient and family friendly. The program manager oversees a quality manager and a number of professional and support staff. The program manager ensures that all disciplines are adequately supported and engaged in the program including representatives from apheresis, cellular therapy lab, photopheresis, clinical trials office, ambulatory Day Hospital, outpatient hematology-oncology, inpatient hematology-oncology, pediatric oncology, social work, and others as appropriate. The program manager works to ensure that the Cellular Therapy Program meets all regulatory standards, demonstrates superior quality outcomes, provides seamless and efficient delivery of care, and maintains highly competitive service offerings and cost structure. The program manager is an experienced clinical program leader who plays a lead role in the continuing development of the engineered immune cell therapy practice; including understanding and developing methods to establish patient safety and practice standards, address patient and other stakeholder needs, monitor and improve practice quality, standards, and reliability, serve as a key liaison with sponsors and vendors, and creatively innovate in the delivery and refinement of engineered cell therapy practice at a world-class cancer center as these therapies continue to emerge as clinical trials and as they transition to FDA approved standard of care .The program manager collaborates with others to achieve the program's strategic objectives and mission including excellent multidisciplinary patient care, teaching, research, and community service.
- 1. PROGRAM DEVELOPMENT
- 1.1 Collaborates with medical and nursing leadership to design, develop, and implement clinically and fiscally responsive program philosophies, goals, and objectives.
- 2. OPERATIONS AND SERVICE EXCELLENCE
- 2.1 Ensure that desired clinical services are rendered through timely, coordinated, multidisciplinary, cost effective and efficient processes.
- 3. ORGANIZATIONAL LEADERSHIP
- 3.1 Promotes the Cellular Therapy Program to all customers by interpreting and communicating the program's mission and values, acting as a loyal, supportive, and informed spokesperson for the program, the physician practice and the Hospital.
- 4. HUMAN RESOURCE MANAGEMENT
- 4.1 Provides vision and leadership to staff in a collaborative environment that offers job satisfaction, recognition, and stimulates innovative thinking to accomplish goals and objectives.
- 5. FISCAL MANAGEMENT AND REGULATORY COMPLIANCE
- 5.1 Develops and manages a program budget to ensure the delivery of cost-effective, quality care.
Baccalaureate Degree in Nursing or related allied health profession required. Masters Degree preferred.
Five (5) to six (6) years? experience including clinical practice experience and two (2) to three (3) years of demonstrated leadership/supervisory/management experience required. Preference for experience in Cellular Therapy (Apheresis, Photopheresis, Stem Cell Transplant, and/or Immune Effector Cell Therapy).
Able to develop and implement a multiyear plan that will transform the Cellular Therapy Program into a world class service. Demonstrated ability to direct a small but diverse work force in a busy procedure based care environment. Demonstrated ability to manage multiple priorities. Excellent communication skills. Knowledge of and proficient in the operation and use of computer-based information systems, to facilitate all aspects of care delivery. Knowledgeable in budgeting and financing of cellular therapy programs (salaried and non-salaried). Knowledgeable of Quality Improvement processes, and capable of implementing and monitoring interventions. Demonstrated ability in change management required. Working knowledge of Foundation for the Accreditation of Cellular Therapy Standards.
Twenty four hour a day accountability for all operational aspects. Exposure to biohazards blood and body fluids. Prolonged standing, walking, and lifting required. Must be knowledgeable of hospital and YMG policies and practices.