Registration Associate- Shoreline Surgery Center

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Guilford, CT
Feb 25, 2021


Job Description


To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.

The Admitting Secretary makes a positive contribution to the success of the medical facility by providing patient-centered coordination of business and clinical activities. Incumbents are in near-continuous contact with patients, and are expected to model behaviors that support the values and service standards adopted by the medical facility. Regardless of the site to which they are assigned, must demonstrate competency in the patient registration process. Admitting Secretary's do not perform clinical duties (i.e., hands-on patient care) but are expected to perform all duties related to the registration process and other tasks to ensure the smooth operation of the facility.



  • 1. Accurately enter patient insurance information and demographics
  • 2. Answers phones and greet patients in a courteous manner.
  • 3. Computer literate in Advantx, SDK, Groupwise and any other software that may be required to efficiently perform tasks.
  • 4. Demonstrates positive and professional relations with internal and external customers



High school graduate or equivalent. Associate's degree in a Business related field preferred, or equivalent work experience.


Two years experience in a medical practice or healthcare facility, preferred. Knowledge of insurance requirements desired. Must be computer literate and have strong customer service skills.


Excellent analytical written and verbal communications skills. Candidate should be able to work with MS Word, Excel, PowerPoint and able to easily learn new scheduling/registration software any other software that may be required (i.e. Advantx, GroupWise, POSC, SDK) to efficiently perform registration duties., Employee must be articulate, pleasant and have a professional telephone manner. Employee must be accurate and detail-oriented with common sense and good judgment. Must work with fellow employees to insure the smooth flow of the facility. Must be able to multitask and work discretely with patient information., Accountability Responsible for following patient admitting protocols, the collection of copays, knowledge of insurance requirements, maintenance of medical charts, entering demographics and appropriate information into computer system, and other responsibilities necessary to efficient operation of admitting area. Must develop and maintain effective relationships with providers, clinical staff and other internal and external professionals to facilitate efficient office operation.


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Job Info

Job: 25670

Department: SSC Surgery
Status: Full Time Benefits Eligible
Hours: 40