To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.
The Patient Financial Access Facilitator is responsible for all functions and processes related to patient check-in, check-out, registration and scheduling. Obtains and updates the patient's demographic and financial information in a sometimes demanding atmosphere utilizing multiple applications to assure timely processing of the patient visit. Performs a variety of functions including accurate patient identification while adhering to Red Flag procedures to ensure patient safety.
This position is temporary at our vaccine clinics. Multiple locations available throughout CT.
High school diploma or GED required. Associate degree preferred.
One (1) to two (2) years of work experience in a customer service environment preferably in a hospital/physician office with emphasis on registration, third party insurance verification and financial clearance dealing with all aspects of medical insurance and eligibility requirements preferred.
Patient Registration and Epic Cadence experience required.
Patient Check-in and patient scheduling experience required.
Self-directed, well organized and exhibiting excellent interpersonal and team oriented skills with a strong ability to interpret insurance benefits and apply to hospital services. Basic computer skills and the ability to adapt to various programs/systems. Capable of balancing appropriate level of intervention and partnering with clinical staff to insure the highest quality of patient care. .